A Case Study on Governmental Work Efficiency and Productivity Improvement: Korean Experience
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Information sharing in Government-to-Government (G2G) collaboration is critical for promoting governmental work performance as well as transparency and services to the public which are the ultimate objectives of e-Government. Any agencies alone within government cannot analyze and address the complex problems related to service delivery. With advances in information and communication technology, sharing information across organizations has become more feasible. However, factors influencing inter-organizational information sharing are more complex and diversified can be a complex task. This paper posits how Korea is dealing with such challenges to improve government work efficiency and productivity by introducing an exemplary case and its implications. Further, it also presents directions to build information service platform to share public information with the crowds.
Abstract
Information sharing in Government-to-Government (G2G) collaboration is critical for promoting governmental work performance as well as transparency and services to the public which are the ultimate objectives of e-Government. Any agencies alone within government cannot analyze and address the complex problems related to service delivery. With advances in information and communication technology, sharing information across organizations has become more feasible. However, factors influencing inter-organizational information sharing are more complex and diversified can be a complex task. This paper posits how Korea is dealing with such challenges to improve government work efficiency and productivity by introducing an exemplary case and its implications. Further, it also presents directions to build information service platform to share public information with the crowds.
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