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일터영성이 변화지향 조직시민행동 및 혁신적 업무행동에 미치는 영향: 잡크래프팅의 매개역할

The Effects of Workplace Spirituality on Change-Oriented Organizational Citizenship Behavior and Innovative Work Behavior: The Mediating Role of Job Crafting

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초록

본 연구는 일터영성이 변화지향 조직시민행동과 혁신적 업무행동에 미치는 영향과 이 변수들 간의 관계에 있어서 잡크래프팅의 매개역할을 분석하였다. 가설을 검증하기 위하여 국내 기업에 근무하는 조직구성원을 대상으로 연구자료를 수집하였고, 불성실 또는 누락이 있는 답변을 제외한 215부를 분석에 사용하였다. 본 연구결과를 요약하면 다음과 같다. 첫째, 일터영성은 잡크래프팅과 혁신적 업무행동에 각각 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 잡크래프팅은 변화지향 조직시민행동과 혁신적 업무행동에 각각 정(+)의 영향을 미치는 것으로 나타났다. 마지막으로, 잡크래프팅은 일터영성-변화지향 조직시민행동 관계를 완전 매개하고, 일터영성-혁신적 업무행동 관계를 부분 매개하는 것으로 나타났다. 아울러 본 연구결과가 제시하는 이론적 및 실무적 시사점을 논의하였다.

Abstract

Purpose: This study examined the effects of workplace spirituality on change-oriented organizational citizenship behavior and innovative work behavior, and the mediating role of job crafting in the relationships between workplace spirituality, change-oriented organizational citizenship behavior and innovative work behavior. Research design, data, and methodology: In order to verify the hypothesis established, research data were collected from employees working at domestic companies. 215 questionnaires were used for the analysis. Results: Results of this study showed that workplace spirituality was positively related to job crafting and innovative work behavior, respectively. Results also showed that job crafting was positively related to change-oriented organizational citizenship behavior and innovative work behavior, respectively. Specifically, results showed that job crafting completely mediated the workplace spirituality-change-oriented organizational citizenship behavior relationship, and that partially mediated the workplace spirituality-innovative work behavior relationship. Conclusion: Finally, the theoretical and practical implications of this study were discussed.

참고문헌 (45)

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