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조직문화, 조직학습 및 지식이전간의 관련성 분석

A Study on the Relationship among Organization Culture, Organization Learning and Knowledge Transfer

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초록

본 연구는 기업의 조직문화, 조직학습 및 지식이전의 관련성을 규명하고자 하였으며, 이를통해 조직문화가 갖고 있는 조직학습과 지식이전의 차별적 효과를 실증 분석하고자 하였다. 분석 결과는 다음과 같다. 첫째, 기업 내 지식이전의 수준과 품질은 조직문화와 밀접한 관련성을 갖고 있는 것으로 제시되었다. 특히, 조직문화 중 변화지향성이 강한 조직문화를 보유한 기업일수록 조직 내 지식이전에 대해 긍정적인 영향력을 행사할 수 있음을 의미한다. 그러나 과정지향성이 강한 조직문화는 지식이전에 대해 직접적인 관련성을 보여주지 못하였다. 따라서 기업이 지식이전을 통한 경영혁신과 변화를 시도하려는 경우 해당 기업의 조직문화에 대한 이해가 선행되어야 함을 시사한다. 둘째, 본 연구는 조직문화에 따라 조직학습에 미치는 영향의 방향에 차별성이 존재한다는 실증증거를 제시하였다. 변화지향 조직문화를 갖춘 기업은 조직학습에 대해 긍정적인 영향력을 행사하는 반면, 과정지향 중심 조직문화는 조직 내 학습문화 형성에 부정적인 영향력을 행사할 수 있음을 보여준다. 따라서 조직학습의 도입과 진행과정에서 조직문화와의 적합성에 따라 차별적인 조직학습 성과를 발생시킬 수 있음을 인지해야 한다. 셋째, 본 연구는 기업의 경쟁력 제고를 위한 지식경영 과정에서 반드시 필요한 학습효과를 달성하기 위해 조직학습과 지식이전의 관련성을 분석하였고, 분석결과는 구성원들이 새로운 정보와 지식에 대한 탐색과 공유 그리고 이를 통한 업무개선으로 진화되는 과정에 따라 해당 기업의 지식이전 성과에 차별적 영향력이 존재할 수 있음을 알 수 있다.

Abstract

In this study, the relationship among Organization Culture, Organization Learning and Knowledge Transfer was surveyed. This study empirically examined differences in Knowledge Transfer provided by according to various organizational cultural settings. Through cluster analysis, two cultural types were identified. According to cultural types, they were titled as process-oriented firm’ and changing- oriented firm. The finding suggests that Organization Learning is important factor to the transfer of knowledge in Organization Culture. Based on the results of this study, in order to lead the provision of information to a high degree of learning and consequently, to an increase in performance, facilitators of organizational learning must be well-coordinated and Organization Culture.

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