항행안전시스템 현대화 사업 만족도 조사를 통한 성과분석
A Performance Analysis by the Satisfaction Survey for Navigation Safety System Modernization Program
0
조회
0
다운로드
2
인용
0
참고문헌
키워드
초록
This study is to analyze the performance for navigation safety system modernization program which has been carried out for aviation safety and provision of information and services upgrading since 1990. It is also to collect the opinions of users and experts relating the systems and to use as a data about preparing political measures of air safety system. For these purpose, Balanced Scorecard (BSC) model, redesigned on 4 different points of view is used for measuring the performance of the modernization program. The proposed perspectives are affairs effectiveness, user orientation, system orientation and capacity. As the results of this study, it is showed that the modernization program is necessary to be conducted constantly and additionally, the investment to human resources using the new system, the systems' commissioning & maintenance, etc. are needed to utilize the systems efficiently.
Abstract
This study is to analyze the performance for navigation safety system modernization program which has been carried out for aviation safety and provision of information and services upgrading since 1990. It is also to collect the opinions of users and experts relating the systems and to use as a data about preparing political measures of air safety system. For these purpose, Balanced Scorecard (BSC) model, redesigned on 4 different points of view is used for measuring the performance of the modernization program. The proposed perspectives are affairs effectiveness, user orientation, system orientation and capacity. As the results of this study, it is showed that the modernization program is necessary to be conducted constantly and additionally, the investment to human resources using the new system, the systems' commissioning & maintenance, etc. are needed to utilize the systems efficiently.