항공사 객실승무원의 정서노동이 직무소진과삶의 만족에 미치는 영향 -일-가정 균형의 매개효과를 중심으로-

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참고문헌 (89)

1. 김미숙, "한부모가족시설 여성의 일−가정 양립과 삶의 질에 관한 연구", 한국비영리연구, 9(2), pp.103~138 (2010), 한국비영리학회
2. 김수련, "항공사 객실승무원의 정서노동이 소진에 미치는 영향에 관한 연구 -조직지원시스템의 조절효과-", 한국항공경영학회지, 6(4), pp.81~107 (2008), 한국항공경영학회
3. 김주엽, "일-생활 균형(Work-Life Balance)과직무만족 및 이직의도 간의 관계에 관한 실증연구", 인적자원개발연구, 14(1), pp.1~29 (2011), 한국인적자원개발학회
4. 뉴시스, "대한항공, ‘꿈의 항공기’ 보잉 787-9 국내첫선", ~ (2017)
5. 박경환, "기혼 여성관리자의 일·가정 관계가 관리능력, 직무만족, 조직몰입, 그리고 삶의 만족에 미치는 영향", 대한경영학회지, 25(2), pp.879~905 (2012), 대한경영학회
6. 서울신문, "저가항공사들, 장거리로 사업 확장 시동", ~ (2017)
7. 시선뉴스, "일과 삶의 균형을 찾는 워라밸, 노동 시장에부는 새로운 바람이 될까", ~ (2017)
8. 안명숙, "가정-일 갈등 및 균형이 객실승무원의 정서노동에미치는 영향", 외식경영연구, 17(4), pp.267~294 (2014), 한국외식경영학회
9. 안명숙, "항공사 객실승무원의 감정노동전략이 직무성과와 삶의 만족에 미치는 영향", 호텔리조트연구, 16(2), pp.151~173 (2017), 한국호텔리조트학회
10. 이동명, "정서노동 및 사회적 지지가 항공사 객실승무원의 소진에 미치는 영향 연구", 관광학연구, 32(2), pp.213~231 (2008), 한국관광학회
11. 이종민, "항공사 기혼 객실여승무원의 직장-가정 갈등과 직무만족, 생활만족 및 이직의도와의 관계 연구", 관광경영연구, 18(3), pp.227~247 (2014), 관광경영학회
12. 이종호, "항공사 객실승무원이 지각한 개인-조직 적합성과 개인-직무적합성이 직무만족 및 이직의도에 미치는 영향", 한국항공경영학회지, 14(4), pp.73~93 (2016), 한국항공경영학회
13. 이종호, "사회적지지 및 자기효능감이 항공사 승무원의 긍정적 정서표현에 미치는 영향", 한국항공경영학회지, 10(1), pp.131~147 (2012), 한국항공경영학회
14. 최명선, "기혼여성 항공사 객실승무원의 직장과 가정 간 갈등이 직무만족에 미치는 영향", 관광학연구, 37(3), pp.169~188 (2013), 한국관광학회
15. 황승미, "항공사 객실승무원의 감정노동이 소진 및 이직의도에 미치는 영향", 호텔경영학연구, 21(2), pp.277~294 (2012), 한국호텔외식관광경영학회
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