본문 바로가기
KERD
논문KCI 등재

Korean Company’s Organizational Culture and its Effectiveness on Employees’ Behaviors

0

조회

0

다운로드

0

인용

0

참고문헌

키워드

초록

This paper explores the relationship between Korean companies’ organizational culture and organizational effectiveness. The description of organizational culture is based on Denison’s four traits of organizational cultures: involvement, consistency, adaptability, and mission. Organizational effectiveness was measured by job performance, job satisfaction, and retention. A survey was conducted in South Korea during the summer of 2016 and received 179 responses. A multiple regression analysis was used to establish the direct and indirect effects of the exogenous variables on the three endogenous variables through path analysis. The results provided evidence that employees strongly perceived a company’s four cultural traits and indicated that these characteristics were positively related to employees’ behaviors toward organizations as well as employees’ satisfaction and retention intention. This research contributed to the organizational literature by adding that a definition of organizational culture based on Denison’s four traits was found to be measurable and to be related to important organizational outcomes.

Abstract

This paper explores the relationship between Korean companies’ organizational culture and organizational effectiveness. The description of organizational culture is based on Denison’s four traits of organizational cultures: involvement, consistency, adaptability, and mission. Organizational effectiveness was measured by job performance, job satisfaction, and retention. A survey was conducted in South Korea during the summer of 2016 and received 179 responses. A multiple regression analysis was used to establish the direct and indirect effects of the exogenous variables on the three endogenous variables through path analysis. The results provided evidence that employees strongly perceived a company’s four cultural traits and indicated that these characteristics were positively related to employees’ behaviors toward organizations as well as employees’ satisfaction and retention intention. This research contributed to the organizational literature by adding that a definition of organizational culture based on Denison’s four traits was found to be measurable and to be related to important organizational outcomes.

참고문헌 (63)

  1. Alwin, D., "The Decomposition of effects in path analysis", American Sociological Review, 40, pp.37~47 (1975)
  2. Ashkanasy, N. M., "Handbook of Organizational Culture and Climate" (2000), Sage Publications
  3. Ashkanasy, N. M., "Perceptions of organizational ideology following merger : a longitudinal study of merging accounting firms. Accounting", Organizations and Society, 20(1), pp.19~34 (1995)
  4. Babin, B. J., "Employee behavior in a service environment: a model and test of potential differences between men and women", (2), pp.77~91 (1998)
  5. Belias, D., "Organizational Culture and Job Satisfaction : A Review", International Review of Management and Marketing, 4(2), pp.132~149 (2014)
  6. Burke, W. W., "Organization development: A process of learning and changing" (1994), Addison-Wesley
  7. Cameron, K. S., "Culture, congruence, strength and type : Relationship to effectiveness", Research in Organizational Change and Development, 5, pp.23~58 (1991)
  8. Cameron, K., "Diagnosing and Changing Organizational Culture : Based on the Competing Values Framework" (2006), China Renmin University Press
  9. "Chosun Ilbo" (2017)[URL]
  10. Coleman, J., "Six components of a great corporate culture", Harvard Business Review (2013)
  11. Daft, R. L., "Organizational Theory and Design" (2001), South-Western College Publishing
  12. Deal, T., "Corporate Cultures: The Rites and Rituals of Corporate Life" (1982), Addison-Wesley
  13. Denison, D. R., "Bringing corporate culture to the bottom line", Organizational Dynamics, 13(2), pp.5~22 (1984)
  14. Denison, D. R., "Corporate Culture and Organizational Effectiveness" (1990), Wiley
  15. Denison, D. R., "Toward a Theory of Organizational Culture and Effectiveness", Organization Science, 6(2), pp.204~223 (1995)
  16. Denison, D., "Diagnosing organizational cultures: A conceptual and empirical review of culture effectiveness surveys", European Journal of Work and Organizational Psychology, 23(1), pp.145~161 (2014)
  17. Denison, D. R., "Organizational culture and organizational development : A competing values approach", Research in Organizational Change and Development, 5, pp.1~21 (1991)
  18. Duncan, D. J, "Purchasing agents : seekers of status-personal and professional", Journal of Supply Chain Management, 2(3), pp.17~26 (1966)
  19. Dutton, J., "Organizational images and membership commitment", Administrative Science Quarterly, 39, pp.239~263 (1994)
  20. Fey, C. F., "Organizational culture and effectiveness: Can American theory be applied in Russia?", Organizational Science, 14, pp.686~706 (2003)
  21. Garbarino. M. S., "Sociocultural theory in anthropology: A short history" (1977), Waveland Press
  22. Gordon, G. G., "Managing Management Climate" (1979), Lexington Books
  23. Gordon, G. G., "Predicting corporate performance from organizational culture", Journal of Management Studies, 29(6), pp.783~798 (1992)
  24. Hansen, G. S., "Determinants of firm performance : The relative importance of economic and organizational factors", Strategic Management Journal, 10, pp.399~411 (1989)
  25. Harrison R., "In the 1975 Annual Handbook for Group Facilitators", pp.101~107 (1975), University Associates
  26. Harrison, D. A., "How important are job attitudes? Meta-analytical comparisons of integrative behavioral outcomes and time sequences", Academy of Management Journal, 49, pp.305~325 (2006)
  27. Hartline, M. D., "The management of customer-contact service employees : an empirical investigation", Journal of Marketing, 60(4), pp.52~70 (1996)
  28. Hatch, M. J., "Handbook of Organizational Culture and Climate", pp.245~261 (2000), Sage Publications Inc.
  29. Hofstede, G., "Culture's consequences: International differences in work-related values" (1980), Sage Publications
  30. Hofstede, G., "Measuring Organizational Cultures : A Qualitative and Quantitative Study Across Twenty Cases", Administrative Science Quarterly, 35(2), pp.286~316 (1990)
  31. 주영주, "직무만족과 조직몰입의 관계에서 기업문화개방성, 인재우대가 미치는 조절효과", 산업혁신연구, 29(1), pp.109~129 (2013), 산업개발연구소[DOI]
  32. Jurowski, C., "A theoretical analysis of host community resident reactions to tourism", Journal of Travel Research, 36(2), pp.3~11 (1997)
  33. Kavanagh, M. H., "The impact of leadership and change management strategy on organizational culture and individual acceptance of change during a merger", British Journal of Management, 17, pp.81~103 (2006)
  34. Kerr, J., "Managing corporate culture through reward systems", Academy of Management Executive, 1(2), pp.99~108 (1987)
  35. Kopelman, R. E., "Organizational climate and culture", pp.282~318 (1990), Jossey-Bass
  36. Kravetz, D., "The Human Resources Revolution" (1988), Jossey-Bass
  37. Lee, T. W., "The effects of job embeddedness on organizational citizenship, job performance, volitional absences, and voluntary turnover", Academy of Management Journal, 47(5), pp.711~722 (2004)
  38. 이창근, "인적역량이 직무성과 및 직무만족에 미치는 영향 -은행의 PB를 대상으로-", 산업혁신연구, 33(1), pp.177~201 (2017), 산업개발연구소[DOI]
  39. 이금희, "7S모형의 조직문화특성이 직무태도에 미치는 영향: 항공우주산업의 조직 속성 및 기능적 배경의 조절효과를 중심으로", 산업혁신연구, 31(4), pp.207~246 (2015), 산업개발연구소[DOI]
  40. Lim, B., "Examining the organizational culture and organizational performance link", Leadership & Organization Development Journal, 16(5), pp.16~21 (1995)
  41. Lleras C, "Path Analysis", Encyclopedia of Social Measurement, 3, pp.25~30 (2005)
  42. Martin, J., "Cultures in organizations. Three perspectives" (1993), Oxford University Press
  43. Martin, J., "Organizational culture: Mapping the terrain" (2002), Sage
  44. Ogbonna, E., "Leadership style, organizational culture and performance : empirical evidence from UK companies", International Journal of Human Resource Management, 11(4), pp.766~788 (2000)
  45. O'Reilly, C. A., "People and organizational culture : A profile comparison approach to assessing person-organization fit", Academy of Management Journal, 3, pp.487~516 (1991)
  46. Organ, D. W., "A meta-analytic review of attitudinal and Korean Company’s Organizational Culture and its Effectiveness on Employees’ Behaviors dispositional predictors of organizational citizenship behavior", Personal Psychology, 48(4), pp.775~802 (1995)
  47. Peters, T. J., "In Search of Excellence" (1982), Harper & Row
  48. Pratt, M. G., "Organizational dress as a symbol of multilayered social identities", Academy of Management Journal, 40, pp.862~898 (1997)
  49. Ravasi, D., "Responding to organizational identity threats : Exploring the role of organizational culture", Academy of Management Journal, 49(3), pp.433~458 (2006)
  50. Rousseau, D. M., "Organizational climate and culture", pp.153~192 (1990), Jossey-Bass
  51. Schein, E. H., "Organizational culture", American Psychologist, 45(2), pp.109~119 (1990)
  52. Schein, E. H., "Organizational culture and leadership" (2004), Jossey-Bass
  53. Sheridan, J. E., "Organizational culture and employee retention", The Academy of Management Journal, 35(5), pp.1036~1056 (1992)
  54. Smircich, L., "Concepts of culture and organizational analysis", Administrative Science Quarterly, 28, pp.339~358 (1983)
  55. Smircich, L., "Handbook of Organizational Communication", pp.228~263 (1987), Sage
  56. Sriramesh, K., "Observation and measurement of two dimensions of organizational culture and their relationship to public relations", Journal of Public Relations Research, 8(4), pp.229~261 (1996)
  57. Taylor, J. G., "Survey of Organizations" (1972), Institute for Social Research
  58. Trice, H., "Studying organizational cultures through rites and ceremonies", Academy of Management Review, 9, pp.653~669 (1984)
  59. Wallach, E. J., "Individuals and organizations : The cultural match", Training and Development Journal, 37, pp.29~36 (1983)
  60. Weick, K. E., "Organizational change and development", Annual Review of Psychology, 50, pp.361~386 (1999)
  61. Wright, S., "Causal Model in the Social Science" (1985), Adline
  62. Xenikou, A., "A Correlational and Factor Analytic Study of Four Questionnaire Measures of Organizational Culture", Human Relations, 49(3), pp.349~371 (1996)
  63. Zheng, W., "Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management", Journal of Business Research, 63, pp.763~771 (2010)

관련 논문AI추천

이 간행물의 다른 논문 (11건)