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상사의 변혁적 리더십이 부하의 혁신과업행동에 미치는 영향 - 일의 의미의 매개효과와 조직시민행동의 조절된 매개효과를 중심으로 -

The Effect of the Superior’s Transformational Leadership on the Subordinate’s Innovative Work Behavior: Focused on the Mediating Effect of Meaningful of Work and Moderated Mediation Effect of Organizational Citizenship Behavior

김문중|백홍기
경영연구소 (Management Research Center)|2021.12|신산업경영저널 (Journal of New Industry and Business)|제39권 제2호|pp. 53-86|DOI 10.30753/emr.2021.39.2.003

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참고문헌

키워드

변혁적 리더십조직시민행동Organizational Citizenship Behavior(OCB)일의 의미혁신과업행동Transformational Leadership(TFL)Meaningful of Work(MW)Innovative Work Behavior(IWB)
주제분류경영학

초록

본 연구는 상사가 가지는 변혁적 리더십이 부하의 혁신과업행동에 미치는 영향과 매개효과로서의 일의 의미와 조절된 매개효과로서의 조직시민행동의 관계를 규명하는데 그 목적이 있다. 국내 기업과 공공기관의 종사자들을 대상으로 설문지법을 사용하여 본 연구에서 조사된 유효표본 430명의 설문응답자를 통해 연구하였는데, 국내 기업에 종사자들을 대상으로 부하들이 인식하는 상사의 변혁적 리더십, 부하들의 일의 의미, 조직시민행동 및 혁신과업행동 간의 구조적 관계를 파악하였다. 그리고 변혁적 리더십과 혁신과업행동 간의 관계에서 일의 의미의 매개역할과 조직시민행동의 조절된 매개효과를 분석하였다. 연구의 목적에 대한 가설을 검증한 결과는 다음과 같다. 첫째, 상사의 변혁적 리더십이 부하의 혁신과업행동에 긍정적인(+) 영향을 미칠 것이다. 둘째, 상사의 변혁적 리더십이 일의 의미에 긍정적인(+) 영향을 미칠 것이다. 셋째, 일의 의미는 부하의 혁신과업행동에 긍정적인(+) 영향을 미칠 것이다. 넷째, 상사의 변혁적 리더십과 부하의 혁신과업행동 간에 일의 의미는 매개역할을 할 것이다. 마지막으로, 상사의 변혁적 리더십과 부하의 혁신과업행동 간의 일의 의미는 조직시민행동의 조절효과에 따라 달라질 것이다. 연구 결과를 통해 확인할 수 있는 가장 큰 의미는 변혁적 리더십을 가진 상사와 일의 의미와 조직시민행동의 의식을 지닌 부하가 개인과 조직, 그리고 기업의 혁신과업행동에 미치는 긍정적 영향을 확인할 수 있다. 이와 같이 개인이 가지는 내재적이고 심리적인 요인(일의 의미, 조직시민행동)들이 조직의 혁신과업행동에 미치는 긍정적인 영향력을 미치며, 중요한 변수로써 조직이나 기업의 조직문화 향상을 통해 더욱더 이상적인 수준의 발전적 효과를 가져온다는 것을 본 연구를 통해 확인할 수 있다. 아울러 심리학적 요인이 가미된 연구로 발전되어져야 할 것이다.

Abstract

The purpose of this study is to investigate the relationship between the influence of transformational leadership(TFL) of the superior on the innovative work behavior(IWB) of the superior and the meaningful of work(MW) as a mediating effect and organizational citizenship behavior(OCB) as a moderated mediating effect. A study was conducted with 430 valid sample respondents surveyed in this study using the questionnaire method for workers in Korea's small and medium-sized manufacturing, service, financial, information and communication industries, and public institutions. The structural relationship between the TFL of the superior, the MK, OCB, and IWB perceived by the superior for domestic companies was identified. In the relationship between TFL and IWB, the mediating role of the MK and the moderated mediating effect of OCB were analyzed. The results of verifying the hypothesis about the purpose of the study are as follows. First, the TFL of the superior had a positive (+) effect on the MW. Second, the superior's TFL had a positive (+) effect on the MW. Third, the MW had a positive (+) effect on the subordinate's IWB. Fourth, there was a partial mediating role of the MW between the superior's TFL and the subordinate's IWB. Finally, this study also found that the moderated mediation effect of OCB between the MW and IWB. The significant finding of this study is that the positive impact of the superior with TFL, the MK, and the subordinates with a sense of organizational citizenship on individuals, organizations, and corporate IWB. This study shows that the intrinsic and psychological factors(i.e., meaningful of work, organizational citizenship behavior) of individuals have a positive influence on organizational innovative work behavior, and as an important factor, improvement of organizational culture has an ideal level of developmental effect. In addition, it should be developed into a study with psychological factors.

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