감정노동과 직무소진과의 관계: 공공봉사동기의 조절효과를 중심으로

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참고문헌 (84)

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2. 김상묵, "공공봉사동기 연구의 성과와 과제", 정부학연구, 24(3), pp.43~112 (2018), 정부학연구소[DOI]
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4. 김일성, "직무스트레스 요인과 감정노동의 직무만족과의관계에서 직무소진의 매개 효과 및 사회적 지원의조절 효과 연구", 인적자원개발연구, 15(2), pp.1~36 (2012), 한국인적자원개발학회
5. 박현욱, "내면행위가 혁신행동에 미치는 영향 : 조절된 매개효과 분석을 중심으로", 한국행정연구, 28(4), pp.271~299 (2019), 한국행정연구원[DOI]
6. 성영태, "민원담당공무원의 감정노동이 자기효능감과 직무소진에 미치는 영향: 대구･경북 민원담당공무원을 중심으로", 한국인사행정학회보, 13(2), pp.183~210 (2014), 한국인사행정학회
7. 송현진, "감정노동이 소진과 만족에 미치는 영향에 관한 연구: 사회복지사의 사례를 중심으로", 한국행정학보, 50(1), pp.201~234 (2016), 한국행정학회[DOI]
8. 양승범, "한국 지방공무원의 감정노동(Emotional Labor)에 관한 연구", 한국지방자치학회보, 22(3), pp.219~236 (2010), 한국지방자치학회
9. 오화선, "공직봉사동기가 직무만족에 미치는 영향력 분석: 개인-조직 적합성 및 개인-직무 적합성의 매개효과를 중심으로", 현대사회와 행정, 24(2), pp.51~82 (2014), 한국국정관리학회
10. 이정철, "경찰공무원의 감정노동이 감정소진과 조직유효성에 미치는 영향과 사회적 지원의 조절효과에 관한 연구", 한국사회와 행정연구, 26(2), pp.353~383 (2015), 서울행정학회
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