ISO 9000 품질경영원리와 ISO 9001 요구사항 간의 관련성 분석
An Analysis of Relationship between ISO 9000 Quality Management Principles and ISO 9001 Requirements
0
조회
0
다운로드
8
인용
0
참고문헌
키워드
초록
ISO 9000 family of standards are consisted of four international standards for implementing and operating effective quality management systems. They are interrelated and together form a coherent set of quality management system standards. ISO 9000, one of the standards, contains quality management principles, which is asserted to form the basis of other standards within the family. ISO 9001 is another standard within the family and contains requirements for quality management systems. This paper shows how the quality management principles of ISO 9000 are related with the requirements of ISO 9001.
Abstract
ISO 9000 family of standards are consisted of four international standards for implementing and operating effective quality management systems. They are interrelated and together form a coherent set of quality management system standards. ISO 9000, one of the standards, contains quality management principles, which is asserted to form the basis of other standards within the family. ISO 9001 is another standard within the family and contains requirements for quality management systems. This paper shows how the quality management principles of ISO 9000 are related with the requirements of ISO 9001.
참고문헌 (18)
- Costa,M.M, "ISO 9000:2000:the key to quality? an exploratory study", The Quality Management Journal, 14(1), pp.7~18 (2007)
- Gotzamani,K.D, "The true motives behind ISO 9000 certification.Their effect on the overall certification benefits and their long term contribution towards TQM", International Journal of Qualify and Reliability Management, 19(2), pp.151~169 (2002)
- Hughes,T, "It is not what you achieve it is the way you achieve it", Total Quality Management, 11(3), pp.329~340 (2000)
- Ishikawa,K, "What is total quality control?" (1985), Prentice-Hall
- "ISO 9000:2000(E)", Quality management systems-Fundamentals and vocabulary, ISO, ~ (2000)
- "ISO 9001:2000(E)", Quality management systems-Requirements, ISO, ~ (2000)
- "ISO 9004:2000(E)", Quality management systems-Guidelines for performance improvements, ISO, ~ (2000)
- Juran,J.M, "Juran’s quality handbook" (1999), McGraw-Hill
- Mizuno S, "Management for Quality Improvement-The Seven New QC Tools" (1979), Productivity Press
- Ngai,E.W.T, "Identifying potential barriers to total quality management using principal component analysis and correspondence analysis", International Journal of Quality & Reliability Management, (14), pp.391~408 (1997)
- Salegna,G, "Obstacles to implementing TQM", Quality Progress, (29), pp.53~57 (2000)
- Sebastianelli R, "Understanding the obstacles to TQM success", The Quality Management Journal, 10(3), pp.45~ (2003)
- Sila,I, "An investigation of the total quality management survey based research published between 1989 and 2000", International Journal of Quality & Reliability Management, (19), pp.902~970 (2002)
- Singels,J, "ISO 9000 series.Certification and performance", International Journal of Quality and Reliability Management, 18(1), pp.62~75 (2001)
- Sun,H, "Total quality manage-ment,ISO 9000 certification and performance improvement", International Journal of Quality & Reliability Management, 17(2), pp.168~179 (2000)
- Terziovski,M, "The longitudinal effects of the ISO 9000 certification process on business performance", European Journal of Operational Research, (146), pp.580~595 (2003)
- The ISO Survey-2006, "ISO Central Secretariat", ~ (2007)
- Wayhan,V.B, "ISO 9000 certification:The financial performance implications", Total Quality Management, 13(2), pp.217~231 (2002)