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인적자원의 중요성에 대한 경영진의 관심이 혁신성과에 미치는 영향: 전문경영체제 정도의 조절효과

The relationship between management’s emphasis on human resources and innovation: The moderating effect of owner-/manager-managed structure

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주제분류심리과학

초록

끊임없이 변화하는 오늘날의 경영환경으로 인하여, 지속적인 혁신은 기업의 경쟁우위를 확보하고 환경에 적응할 수 있는 수단으로 인식되고 있다. 지속적인 경쟁우위를 유지하기 위해서는 차별화된 가치창출이 가능해야 하며, 이것의 근본적 원천은 아이디어와 지식을 창출할 수 있는 인적자원의 역량에 달려있다. 교육훈련은 이러한 인적자원을 개발하고 향상시키는 중요한 역할을 하고 있다. 본 연구는 인적자원에 대한 경영진의 관심과 교육훈련에 대한 직원만족 간의 관계를 검토하고, 혁신성과와의 관계를 분석하였다. 또한 조직의 전문경영체제 정도에 따라 인적자원에 대한 경영진의 관심과 교육훈련에 대한 직원만족 간의 관계에 주는 영향을 확인함으로써 각 소유구조별 인적자원관리에 대한 시사점을 제시한다. 가설검증을 위해 인적자본기업패널(HCCP)데이터의 총 161개 기업의 387명의 팀장과 1,120명의 직원으로 이루어진 3개년도 데이터를 분석하였다. 연구결과는 인적자원에 대한 경영진의 관심은 교육훈련에 대한 직원만족과 유의한 정적인 관계가 있으며, 오너경영체제의 기업일수록 그 관계가 강해진다는 것이 밝혀졌다.

Abstract

In today's dynamic, changing business environment, an organization’s sustainable competitive advantages stem from its human resources. This study examined the relationships among management's emphasis on the importance of human resources, employee satisfaction of training, and innovative performance. The present study further investigated the effect of its (owner-/manager-managed) structure on the relationship between management's emphasis on the importance of human resources and employee satisfaction of training. To the end, this study analyzed three time-lagged data, consisting of 387 team leaders and 1,120 employees in a total of 161 companies from the Human Capital Corporate Panel(HCCP). The results showed that the management's emphasis on the importance of human resources is significantly related to employee satisfaction of education and training and innovation in turn, and the first relationship is stronger for the owner-managed firm than for the manager-managed.

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