사회경제적 지위가 면접에서의 인상관리 책략에 미치는 영향: 통제감의 매개효과
The effect of socio-economic status on impression management (IM) in the employment interview: The mediating effect of the sense of control
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초록
본 연구의 목적은 사회경제적 지위(socio-economic status)가 채용장면에서 정직한 인상관리 책략(honest impression management tactics) 및 기만적 인상관리 책략(deceptive impression management tactics) 사용에 미치는 영향을 확인하고, 이 관계를 통제감(sense of control)이 매개하는지 살펴보는 것이다. 채용면접 경험이 있는 대학생 235명을 대상으로 정직한 인상관리에서는 자기홍보(self-promotion), 정직한 환심사기(honest ingratiation), 정직한 방어(honest defensive impression management)의, 기만적 인상관리에서는 가벼운 이미지 창조(slight image creation), 포괄적 이미지 창조(extensive image creation), 기만적 환심사기(deceptive ingratiation), 이미지 보호(image protection)의 총 7가지 책략에 대해 설문조사를 실시한 결과, 주관적 사회경제적 지위(subjective socio-economic status)는 정직한 인상관리 책략 중 자기홍보 및 정직한 방어를 정적으로 예측하였으며, 이 관계를 통제감이 매개하였다. 하지만 주관적 사회경제적 지위는 정직한 환심사기 및 기만적 인상관리 책략과는 유의한 관계를 보이지 않았다. 객관적 사회경제적 지위(objective socio-economic status)가 높을수록 통제감이 높았으나, 정직한 인상관리 책략 및 기만적 인상관리 책략 중 어떤 것과도 유의한 관련을 가지지 않았다. 본 연구는 사회경제적 지위에 따라 구직자들의 행동에 차이가 나타난다는 것을 보여줌으로써, 채용장면에서 사회경제적 지위를 고려할 필요성을 보여주었다는 측면에서 의의가 있으며, 그 기제로 통제감의 역할을 밝힘으로써 사회경제적 지위의 효과를 설명할 수 있는 기초 자료를 제공하였다는 점에서 의의가 있다.
Abstract
This study investigated the effect of socio-economic status (SES) on honest IM (self-promotion, honest ingratiation, honest defensive impression management) and deceptive IM (slight image creation, extensive image creation, deceptive ingratiation, image protection) in employment interview, and examined the mediating effect of sense of control. For this purpose, a survey was conducted on 235 university students with employment interview experiences. The results showed that subjective SES had a positive association with self-promotion and honest defensive IM of honest IM, and this relationship was mediated by sense of control. However, subjective SES was not associated with honest ingratiation of honest IM, nor with any tactic of deceptive IM. While objective SES was positively associated with sense of control, objective SES had no statistically significant relationship with honest and deceptive IM. The current study provided meaningful implication as it emphasized the role of SES in the employment interview by identifying behavioral differences among job applicants with varying SES, and providing basic explanation on the effect of SES by clarifying the role of sense of control.
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