일선경찰관과 상급자의 직무만족도와 교육수준 : 인구사회학적 특성을 중심으로
Police Officer Job Satisfaction and Officer-Sergeant Educational Levels: A Relational Demography
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참고문헌
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초록
선행 연구들은 경찰관의 직무만족 연구에 있어서 주로 성별과 같은 인구사회학적 특성을 중심으로 연구했으나 직무만족도와의 관계를 명백하게 설명하지 못했다. 따라서 본 연구는 일선경찰관과 그 상급자의 교육 수준 차이와 직무만족간의 관계를 연구하고자 한다. 구체적으로 1. 일선경찰관의 교육수준이 직무만족과의 관계, 2. 상급자의 교육수준이 직속 일선경찰관의 직무만족과의 관계, 3. 일선경찰관과 상급자의 교육수준 차이가 일선경찰관의 직무만족에 대한 영향을 살펴본다. 본 연구를 위해 14개 관서 17명 경찰관에 대한 선행연구를 우선적으로 실시한 후 선택된 8개의 관서에서 추가적 연구가 실시되었다. 본 연구 결과에 따르면 일선경찰관의 교육수준이 높을수록 낮은 직무만족도를 가지지만, 상급자의 교육수준은 일선경찰관에의 직무만족에 큰 영향을 없는 것으로 나타났다. 상급자와 일선경찰관 즉 직급 간 교육차이에 관하여 상관이 낮은 경우는 부적으로, 높은 경우는 긍정적으로 일선경찰관의 직무만족에 영향을 미치는 것으로 나타났다. 이 연구는 시간적 요소를 포함시키지 않았으므로 경찰관이 언제 직무만족이 감소 또는 증가하는지에 대한 이해가 불가능하다. 따라서 이에 대한 추가적 연구가 필요하다.
Abstract
The goal of this study is to add to the limited knowledge of police officer job satisfaction in regards to educational level differences among supervisors and officers. For this reason, this study attempts to answer the following questions. 1) Does officers' educational level impact their job satisfaction? 2) Does sergeants' education level impact their subordinate officers' job satisfaction? 3) Does the difference between officers' and sergeants' educational level impact officers' job satisfaction? Before mailing the survey to l1,083 agencies, 17 sworn officers from 14 different agencies were administered a pre-test of the survey. With the application of three step statistical procedure, the results were able to answer our three research questions. Firstly, officers’ education level was statistically significant in relation to job satisfaction, but in a negative direction. Secondly, this study did not find any significance in sergeants’ education level and job satisfaction. During the bivariate analysis, it showed significant statistical relationship among three discrepancy levels of officer and sergeant education compared to job satisfaction. However, Data this study used did not include a time dimension where the progress or decrease of job satisfaction could be measured according to increase of time.
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