본문 바로가기
KERD
논문KCI 등재

공급망에서의 윤리적 가치특성과 거래공정성 - 구매담당자의 비윤리적 의사결정이 거래공정성과 물류성과에 미치는 영향 -

Supply-chain Ethics and Transactional Justice - The Effect of Unethical Decision-Making in Purchasing on Transactional Justice and Logistics Performance -

김민경|하병천|박양규
한국해운물류학회 (The Korean Association Of Shipping And Logistics, Inc.)|2016.03|해운물류연구 (Journal of Shipping and Logistics)|제32권 제1호|pp. 111-137|DOI 10.37059/tjosal.2016.32.1.111

0

조회

0

다운로드

5

인용

0

참고문헌

키워드

비윤리적 의사결정공급망 윤리물류성과Logistics PerformanceEthical Value윤리적 가치특성거래 공정성Supply Chain EthicsUnethical Decision-MakingTransactional Justice
주제분류해상운송학

초록

본 연구는 공급망 상의 협력 기업 간 거래에서 공급자의 공정성에 대한 지각에 영향을 줄 수 있는 구매담당자의 비윤리적 의사결정 요인들이 조직의 물류성과에 미치는 영향을 실증적으로 고찰한다. 연구의 결과, 구매담당자 개인이 거래의 절차적 차원을 설명하는 당위성 요인에 근거해서 비윤리적 판단을 하는 경우, 거래공정성과 관련 없이 기업의 물류성과에 직접적인 부(-)의 영향을 미치는 것으로 나타났다. 반면, 거래의 결과적 차원을 설명하는 현실성 요인에 근거하여 비윤리적 의사결정을 내리게 되는 경우에는 거래공정성에 부(-)의 영향을 보이나, 거래공정성은 기업의 물류성과에 긍정적인 영향을 줄 수 있는 것으로 나타났다. 이는 구매담당자가 거래 상대에 대하여 윤리적인 의무감, 상대에 대한 배려 그리고 사회적 계약의 이행을 근거로 비윤리적 의사결정을 하게 되면 물류성과와 같은 조직성과는 저해될 수 있으나, 현실성에 입각한 비윤리적 의사결정은 거래의 공정성을 저해하더라도 결과적으로 기업의 성과 향상에 긍정적인 영향을 미칠 수 있음을 의미한다.

Abstract

According to the theory of justice, ethical decision-making by business organizations is the basis of the development of inter-organizational transactional justice. Several studies have proved that transactional justice affects supply chain management because it creates inter-firm trust and long-term collaborative relationships between supply chain partners. Consequently, ethics and transactional justice probably improve the performance of supply chains as well as the operational efficiency of the component firms. The primary purpose of this empirical study is to discover the meaningful causes of purchasing managers’ unethical decision-making in supply-chain transactions. These are identified from a few philosophical concepts: ethics, morality, and virtue. Managers’ unethical decision-making might ruin transactional justice between supply chain partner companies as well, and as such, the study uses a theoretical structural model to investigate the causal impact of purchasing managers’ unethical supply-chain decision-making behaviors on both transactional justice and logistics performance. Moreover, the study attempts to prove the relationships between transaction justice and logistics performance, which might represent the overall operational performance of both the component firms and the supply-chain as a whole. That is, the structural causal relationships among managers’ ethical levels, transactional justice, and logistics performance are tested in this research. In doing so, the study attempts to prove that purchasing managers’ ethical approaches to their business partners and the consequential transactional justice affect supply chain management as firms seek continued collaborative relationships with business partners. In this study, the factors explaining the reasons for managers’ unethical business decisions include the justifiability factor (i.e., oughtness or philosophical Sollen) and the pragmatism factor (i.e., practicalness or practicality). The justifiability factor includes the ethical dimensions of justice, deontology, and egoism. The pragmatism factor includes the ethical dimensions of utilitarianism and relativism. The study reveals that the justifiability factor has a significant negative impact on firm logistics performance but has no impact on transactional justice. Meanwhile, the pragmatism factor has a significant effect on transactional justice but has no impact on logistics performance. This implies that a manager’s unethical decision-making behaviors stemming from disregard for fairness, consideration for business partners, or fulfillment of social contract, might ruin firm performance. On the other hand, a manager’s unethical decision-making caused by overweight preference for the consequential effect, efficiency improvements, or profit maximization, might worsen transactional justice with business partners. Therefore, firms need to balance the justifiability factor and the practicality factor when making ethical decisions. Such an approach is likely to improve transactional justice, the firms’ business performance, and the collaborative relationships with suppliers.

참고문헌 (74)

  1. 남현정, "SCM의 절차공정성이 협력을 통해 물류성과에 미치는 영향 -대기업과 중소기업 비교-", 물류학회지, 25(3), pp.119~130 (2015), 한국물류학회
  2. 박찬권, "공급사슬에서 거래의 공정성이 공급사슬성과에 미치는 영향에 대한 연구: 전자산업의 부품 공급업체를 중심으로", 경영컨설팅연구, 14(2), pp.1~33 (2014), 한국경영컨설팅학회
  3. 우종필, "구조방정식모델 개념과 이해" (2012), 한나래출판사
  4. 이상고, "기업 간 거래에서 협력사의 공정성 지각이 파트너에 대한 관계몰입과 관계성과에 미치는 영향", 전략경영연구, 17(2), pp.1~25 (2014), 한국전략경영학회
  5. 이제현, "물류공동화의 물류협력 결정요인과 성과에 관한 실증연구", 해운물류연구, 31(2), pp.275~307 (2015), 한국해운물류학회
  6. 임준철, "분배공정성과 절차공정성이 직무만족과 조직몰입에 미치는 차별적 영향에 관한 연구: 문화적 맥락이 조직성원의 행위성향에 미치는 영향을 중심으로", 경영학연구, 27(1), pp.93~111 (1998), 한국경영학회
  7. 하병천, "제조기업의 공급자 및 고객과의 재고관리 협력이 물류 성과에 미치는 영향에 관한 연구: 유럽 기업을 중심으로 한 실증 연구", 해운물류연구, 25(2), pp.359~387 (2009), 한국해운물류학회
  8. 하병천, "공급망관리에서의 윤리적 의사결정: 공급자와의 신뢰 형성과 협력 활동에 미치는 영향", 한국생산관리학회지, 25(2), pp.127~146 (2014), 한국생산관리학회
  9. Adams, J. S., "Towards an Understanding of Inequity", The Journal of Abnormal and Social Psychology, 67(5), pp.422~436 (1963)
  10. Adams, J. S., "Advances in Experimental Social Psychology, Vol.2", pp.267~299 (1965), Academic Press
  11. Alexander, S., "The Role of Procedural and Distributive Justice in Organizational Behavior", Social Justice Research, 1(2), pp.177~198 (1987)
  12. Ballou, R. H., "The Evolution and Future of Logistics and Supply Chain Management", European Business Review, 19(4), pp.332~348 (2007)
  13. Bayles, M.D., "Right Conduct: Theory and Applications", pp.350~ (1983), Random House
  14. Beamon, B. M., "Measuring Supply chain Performance", International Journal of Operations and Production Management, 19(3), pp.275~292 (1999)
  15. Beamon, B. M., "Environmental and Substantiality Ethics in Supply Chain Management", Science and Engineering Ethics, 11(2), pp.221~234 (2005)
  16. Becker, W. S., "Beyond Self-Interest Integrating Social Responsibility and Supply Chain Management with Human Resource Development", Human Resource Development Review, 9(2), pp.144~168 (2013)
  17. Bensaou, M., "Interorganizational Cooperation : The Role of Information Technology an Empirical Comparison of U, S and Japanese Supplier Relations", Information Systems Research, 8(2), pp.107~124 (1997)
  18. Bies, R.J., "Research on Negotiation in Organizations", pp.43~55 (1986), JAI Press
  19. Boomer, M., "A Behavioral Model of Ethical and Unethical Decision Making", Journal of Business Ethics, 6(4), pp.265~280 (1987)
  20. Boone, L.E., "Contemporary Business 2010", pp.34~ (2009), John Wiley & Sons
  21. Cao, M., "Supply Chain Collaboration : Impact on Collaborative Advantage and Firm Performance", Journal of Operations Management, 29(3), pp.163~180 (2011)
  22. Carter, C.R., "Sustainable Supply Chain Management : Evolution and Future Directions", International Journal of Physical Distribution and Logistics Management, 41(1), pp.46~62 (2011)
  23. Child, J., "Cooperative Strategy" (2005), Oxford University Press
  24. Closs, D.J., "Logistics Information Technology Practice in Manufacturing and Merchandising Firms-An International Benchmarking Study versus World Class Logistics Firms", International Journal of Physical Distribution and Logistics Management, 30(10), pp.869~886 (2000)
  25. Cropanzano, R., "Motivation and Work Behavior", pp.131~143 (1991), McGraw-Hill
  26. Darwall, S., "Consequentialism" (2002), Blackwell Publishing
  27. Drake, M.J., "A Virtue-Ethics Analysis of Supply Chain Collaboration", Journal of Business Ethics, 82(4), pp.851~864 (2007)
  28. Dwyer, F. R., "Developing Buyer-Seller Relationships", Journal of Marketing, 51(2), pp.11~27 (1987)
  29. Ellickson, R. C., "Order Without Law: How Neighbors Settle Disputes" (2009), Harvard University Press
  30. Fawcett, S.E., "The Supply Chain Puzzle Game : Highlighting Behavioral Issues in SCM", Decision Sciences Journal of Innovative Education, 4(2), pp.337~342 (2006)
  31. Ferrell, O.C., "A Contingency Framework for Understanding Ethical Decision Making in Marketing", The Journal of Marketing, 49(3), pp.87~96 (1985)
  32. Folger, R., "Distributive and Procedural Justice : Combined Impact of Voice and Improvement on Experienced Inequity", Journal of Personality and Social Psychology, 35(2), pp.108~119 (1977)
  33. Folger, R., "Effects of Procedural and Distributive Justice on Reactions to Pay Raise Decisions", Academy of Management Journal, 32(1), pp.115~130 (1989)
  34. Frazier, G. L., "Just-in-time Exchange Relationships in Industrial Markets", The Journal of Marketing, 42(4), pp.52~67 (1988)
  35. Grrenberg, J., "Reaction to Procedural Justice in Payment Distribution : Do the Means Justice the Ends?", Journal of Applied Psychology, 72(1), pp.55~61 (1987)
  36. Ha, B., "Suppliers' Affective Trust and Trust in Competency in Buyers: Its Effect on Collaboration and Logistics Efficiency", International Journal of Operations and Production Management, 31(1), pp.56~77 (2011)
  37. Hair, J. F., "Multivariate Data Analysis" (1998), Prentice-Hall International, Inc
  38. Halldórsson, A., "Dynamics of Relationship Governance in TPL Arrangements-a Dyadic Perspective", International Journal of Physical Distribution and Logistics Management, 36(7), pp.490~506 (2006)
  39. Harrison, A., "The Role of Coherent Supply Chain Strategy and Performance Management in Achieving Competitive Advantage : An International Survey", The Journal of the Operational Research Society, 53(3), pp.263~271 (2002)
  40. Hartley, R. F., "Business Ethics: Violation of the Public Trust", pp.3~ (1993), John Wiley & Sons
  41. Hernández-Espallardo, M., "Inter-Organizational Governance, Learning and Performance in Supply Chains", Supply Chain Management: An International Journal, 15(2), pp.101~114 (2010)
  42. Hill, J.A, "The Effect of Unethical Behavior on Trust in a Buyer-Seller Relationship : the Mediating Role of Psychological Contract Violation", Journal of Operations Management, 27(4), pp.281~293 (2009)
  43. Hunt, S.D., "A General Theory of Marketing Ethics", Journal of Macromarketing, 6(1), pp.5~16 (1986)
  44. Husted, B.W., "Fairness and Transaction Costs : The Contribution of Organizational Justice Theory to an Integrative Model of Economic Organization", Organizational Science, 15(6), pp.719~729 (2004)
  45. Jensen, M.C., "Theory of the Firm : Managerial Behaviors, Agency Costs and Ownership Structure", Journal of Financial Economics, 3(4), pp.305~360
  46. Jüttner, U., "The Role of Marketing in Creating a Supply Chain Orientation within the Firm", International Journal of Logistics Research and Applications: a Leading Journal of Supply Chain Management, 16(2), pp.99~113 (2013)
  47. Kujala, J., "A Multidimensional Approach to Finnish Managers' Moral Decision Making", Journal of Business Ethics, 34(3), pp.231~254 (2001)
  48. Kumar, N., "The Effect of Supplier Fairness on Vulnerable Resellers", Journal of Marketing Research, 32(1), pp.54~65 (1995)
  49. Lengnick-Hall, M. L., "Strategic Human Resource Management and Supply Chain Orientation", Human Resource Management Review, 23(4), pp.366~377 (2013)
  50. Leventhal, G. S., "Contemporary Topics in Social Psychology", pp.211~239 (1976), General Learning Press
  51. Levinthal, G. S., "Social Exchange: Advances in Theory and Research", pp.27~55 (1980), Plenum
  52. Leventhal, G. S., "Beyond Fairness : A Theory of Allocation Preferences", Justice and Social Interaction, 3, pp.167~218 (1980)
  53. Lind, E.A., "A Relational Model of Authority in Groups", Advances in Experimental Social Psychology, 25, pp.115~192 (1992)
  54. Liu, Y., "How Does Justice Matter in Achieving Buyer-Seller Relationship Performance?", Journal of Operations Management, 30(5), pp.355~367 (2012)
  55. Luo, Y., "The Independent and Interactive Roles of Procedural, Distributive, and Interactional Justice in Strategic Alliances", Academy of Management Journal, 50(3), pp.644~664 (2007)
  56. McDowall, A., "Employee Development : An Organizational Justice Perspective", Personnel Review, 33(1), pp.8~29 (2004)
  57. McCutcheon, D., "Issues in the Choice of Supplier Alliance Partners", Journal of Operations Management, 18(3), pp.279~301 (2000)
  58. Morgan, R.M., "The Commitment-Trust Theory of Relationship Marketing", The Journal of Marketing, 58(3), pp.20~38 (1994)
  59. Ouchi, W. G., "Markets, Bureaucracies, and Clans", Administrative Science Quarterly, 25(1), pp.129~141 (1980)
  60. Pojman, L.P, "Ethics: Discovering Right and Wrong" (2009), Wadworth
  61. Ramdas, K., "Chain or Shackles : Understanding What Drives Supply-Chain Performance", Interfaces, 30(4), pp.3~21 (2000)
  62. Rawls, J., "A theory of Justice" (1971), Harvard University Press
  63. Reidenbach, R.E., "Some Initial Steps towards Improving the Measurement of Ethical Evaluations of Marketing Activities", Journal of Business Ethics, 7(11), pp.871~879 (1988)
  64. Ryu, I., "The Role of Partnership in Supply Chain Performance", Industrial Management & Data Systems, 109(4), pp.496~514 (2009)
  65. Selnes, F., "Promoting Relationship Learning", Journal of Marketing, 67(3), pp.80~95 (2003)
  66. Sheppard, B. H., "Organizational Justice: The Search for Fairness in the Workplace" (1992), Lexington
  67. Stank, T. P., "Performance Benefits of Supply Chain Logistical Integration", Transportation Journal, 41(2, pp.3) (2001), 32~46
  68. Sterling, J.U., "A Methodology for Identifying Potential Cost Reductions in Transportation and Warehousing", Journal of business Logistics, 5(2), pp.1~13 (1985)
  69. Tan, K. C., "Supply Chain Management : Practices, Concerns, and Performance Issues", Journal of Supply Chain Management, 38(1), pp.42~53 (2002)
  70. Taylor, P. W., "Principles of Ethics: An Introduction" (1975), Dickenson Publishing Company
  71. Thibaut J.W., "Procedural Justice: A Psychological Analysis" (1975), L. Erlbaum Associates
  72. Velasquez, M. G., "Business Ethics", pp.18~116 (1988), Prentice Hall
  73. Williamson, O. E., "The Mechanisms of Governance" (1996), Oxford University Press
  74. Wisner, J.D., "Supply Chain Management: A Balanced Approach" (2012), South Western Cengage Learning

관련 논문AI추천

공급망관리에서의 윤리적 의사결정: 공급자와의 신뢰 형성과 협력 활동에 미치는 영향박양규, 조성빈, 하병천한국생산관리학회 · 한국생산관리학회지2014 · 제25권 제2호기업 간 거래의 공정성이 신뢰와 협력, 공급사슬 성과에 미치는 영향김채복, 박찬권한국산업경영학회 · 경영연구2014 · 제29권 제4호비대칭적 의존 공급업체의 공정성 지각에 대한 소매업체 윤리경영의 영향 : 거래기간의 조절효과김민성, 박진용, 허원무한국산업경영학회 · 경영연구2009 · 제24권 제4호거래공정성이 공급사슬통합과 재구매 의도에 미치는 영향과 진정성의 조절효과: 반응적 공급사슬을 중심으로김채복, 박찬권한국로지스틱스학회 · 로지스틱스연구2015 · 제23권 제4호기업 간 거래에서 협력사의 공정성 지각이 파트너에 대한 관계몰입과 관계성과에 미치는 영향문철우, 이상고한국전략경영학회 · 전략경영연구2014 · 제17권 제2호구매기업의 힘의 원천이 공급기업의 공정성인식, 관계몰입도 및 공급망 통합 활동에 미치는 영향복준혁, 허대식, 황선일한국생산관리학회 · 한국생산관리학회지2012 · 제23권 제4호

이 간행물의 다른 논문 (7건)

그랜저 인과관계를 활용한 세계 주요 선사의 선박발주량과 해운운임과의 상관관계에 관한 연구양창호, 전기정pp. 5-27유라시아 鐵道經路와 國際海運經路의 時系列的 競爭力에 關한 硏究조진행pp. 29-47라벨링 개체 병합 방식을 이용한 컨테이너 코드 영역 추출 비교 연구백승관, 최창훈pp. 49-67인천항 정보서비스의 실태분석강영우, 이홍걸, 차영두pp. 69-90중소유통공동도매물류센터의 경쟁력 강화를 위한 효율성 분석 연구박청림, 문상영pp. 91-109
원문 보기