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항만물류기업의 몰입 결정요인과 성과에 관한 연구

A Study on Determinant Factors of Commitment and Performance of Port Logistics Firms

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참고문헌

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주제분류해상운송학

초록

본 연구는 항만물류기업의 혁신, 물류정보시스템 및 협력이 직무몰입과 성과에 미치는 영향을 확인하는 것을 목적으로 한다. 연구목적을 달성하기 위해 변수 간의 이론적인 관계는 선행연구를 통해 확인하였고, 이에 따른 연구모형 및 연구가설을 제시하였다. 분석방법은 크론바흐 알파, 요인분석, 상관관계분석 및 회귀분석을 사용하였다. 분석은 SPSS 18.0을 사용하였다. 분석결과는 다음과 같다. 첫째, 프로세스개선은 직무몰입에 긍정적인 영향을 미쳤다. 둘째, 내부시스템은 직무몰입에 긍정적인 영향을 미쳤다. 셋째, 내부협력과 외부협력은 직무몰입에 긍정적인 영향을 미쳤다. 넷째, 직무몰입은 서비스성과와 비용성과에 긍정적인 영향을 미쳤다.

Abstract

The aims of this research ascertain the determinant factors of commitment, analyse the causal link between the factors and commitment, and confirm the causal relationship between commitment and performance. Methodology of the research used three methods: the first verified validity and reliability through factor analysis and Cronbach's alpha coefficient, the second analyzed the correlation between variables through an analysis of correlation, and the third confirmed the causal link between variables through multiple regression analysis. The results are as follows. First, the improvement of work process has a positive influence on commitment. Second, internal system has a positive influence on commitment. Third, internal collaboration has a positive influence on commitment. Fourth, external collaboration has a positive influence on commitment. Fifth, commitment has a positive influence on service and cost performance.

참고문헌 (58)

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