직무 소진이 조직몰입과 조직시민행동에 미치는 영향: 가족친화 조직인식의 조절 효과를 중심으로
Effects of Job Burnout on Organization Commitment and Organizational Citizen Behavior: A Moderating Effect of Family-Supportive Organization Perception
0
조회
0
다운로드
5
인용
0
참고문헌
키워드
초록
Objectives: Work-Family Balance (WFB) is a significant social issue in Korea. We examined the effects of employees’ burnout on organizational performances by determining the moderating effect of family-friendly organizational culture in firefighter’s organization. Methods: To test the hypothesis, data were collected from firefighters who are working at five fire stations in Deajeon and Chungnam province. Based on quantitative survey from 489 respondents, hierarchical regression analyses were performed. Results: The analysis revealed that job burnout had a negative effect on both organizational commitment (OC) and organizational citizen behavior (OCB). Family-Supportive Organization Perception (FSOP) negatively moderated the relationship between burnout and OCB. On the other hand, there was no significant moderating effect of FSOP on the relationship between burnout and OC. Conclusions: This study raises the importance of creating an organizational culture that gives its members a belief that the organization guarantees and supports the work-family balance system.
Abstract
Objectives: Work-Family Balance (WFB) is a significant social issue in Korea. We examined the effects of employees’ burnout on organizational performances by determining the moderating effect of family-friendly organizational culture in firefighter’s organization. Methods: To test the hypothesis, data were collected from firefighters who are working at five fire stations in Deajeon and Chungnam province. Based on quantitative survey from 489 respondents, hierarchical regression analyses were performed. Results: The analysis revealed that job burnout had a negative effect on both organizational commitment (OC) and organizational citizen behavior (OCB). Family-Supportive Organization Perception (FSOP) negatively moderated the relationship between burnout and OCB. On the other hand, there was no significant moderating effect of FSOP on the relationship between burnout and OC. Conclusions: This study raises the importance of creating an organizational culture that gives its members a belief that the organization guarantees and supports the work-family balance system.
참고문헌 (25)
- J.S. Park, "Performance and Challenges of the Family-Work Balance Policy", Health & Welfare Forum, 249(0), pp.18~33 (2017)
- C. Maslach, "Job burnout", Annual review of psychology, 52(1), pp.397~422 (2001)
- E. Demerouti, "The job demands-resources model of burnout", Journal of Applied psychology, 86(3), pp.499~ (2001)
- 한은미, "조직시민행동과 직무태도의 관계에 미치는 조직동일시와 소진의 역할", 인적자원관리연구, 18(1), pp.1~21 (2011), 한국인적자원관리학회
- 박상언, "감정노동과 직장-가정 갈등:직무소진의 두 영향요인에 대한 실증연구", 인사조직연구, 19(1), pp.227~266 (2011), 한국인사조직학회
- J.P. Meyer, "A three-component conceptualization of organizational commitment", Human Resource Management Review, 1(1), pp.61~89 (1991)
- 김영완, "조직시민행동이 소진과 조직몰입에 미치는 영향", 경영학연구, 41(4), pp.693~722 (2012), 한국경영학회[DOI]
- T.A. Wright, "The contribution of burnout to work performance", Journal of Organizational Behavior, 18(5), pp.491~499 (1997)
- D.W. Organ, "Organizational citizenship behavior: The good soldier syndrome" (1988), Lexington Books
- W.C. Borman, "Expanding the criterion domain to include elements of contextual performance, Personnel Selection in Organizations", pp.71~98 (1993), Jossey-Bass
- D.W. Organ, "Organizational Citizenship Behavior: It's Construct Clean-Up Time", Human Performance, 10(2), pp.85~97 (1997)
- 이선화, "병원간호사의 조직냉소주의가 조직시민행동에 미치는 영향 -코칭리더십의 조절효과를 중심으로-", 보건의료산업학회지, 12(3), pp.53~62 (2018), 보건의료산업학회[DOI]
- D.L. Kidder, "The good soldier: who is s(he)?", Journal of Organizational Behavior, 22(8), pp.939~959 (2001)
- S.F. Chiu, "Relationships Among Burnout, Job Involvement, and Organizational Citizenship Behavior", The Journal of Psychology, 140(6), pp.517~530 (2006)
- J.H. Greenhaus, "The relation between work–family balance and quality of life", Journal of Vocational Behavior, 63(3), pp.510~531 (2003)
- J.H. Greenhaus, "Sources of Conflict Between Work and Family Roles", Academy of Management Review, 10(1), pp.76~88 (1985)
- J.H. Greenhaus, "When Work And Family Are Allies: A Theory Of Work-Family Enrichment", Academy of Management Review, 31(1), pp.72~92 (2006)
- E. Boxenbaum, "The Sage handbook of organizational institutionalism, 2", pp.79~104 (2017)
- C.A. Thompson, "When Work–Family Benefits Are Not Enough: The Influence of Work–Family Culture on Benefit Utilization, Organizational Attachment, and Work–Family Conflict", Journal of Vocational Behavior, 54(3), pp.392~415 (1999)
- T.D. Allen, "Family-Supportive Work Environments: The Role of Organizational Perceptions", Journal of Vocational Behavior, 58(3), pp.414~435 (2001)
- 김효선, "남녀 근로자의 가족친화문화인식과 남녀평등문화인식이 조직몰입에 미치는 효과", 여성연구, 83(2), pp.5~33 (2012), 한국여성정책연구원[DOI]
- C. Viswesvaran, "The Role of Social Support in the Process of Work Stress: A Meta-Analysis", Journal of Vocational Behavior, 54(2), pp.314~334 (1999)
- E.M. Reid, "Masculinity in Male-Dominated Occupations:How Teams, Time, and Tasks Shape Masculinity Contests", Journal of Social Issues, 74(3), pp.579~606 (2018)
- 김민기, "Relationship between Occupational Stress and Work-related Musculoskeletal Disorders in Korean Male Firefighters", Annals of Occupational and Environmental Medicine, 25(2), pp.9~9 (2013), 대한직업환경의학회[DOI]
- 신효진, "GWP 조직문화가 긍정심리자본, 조직몰입, 조직시민행동에 미치는 영향 - 제조, 서비스, 금융업 종사자 간 비교 분석 -", 인적자원관리연구, 22(2), pp.295~321 (2015), 한국인적자원관리학회[DOI]
