수용자의 인터넷 쇼핑 동기에 관한 연구
A Study on Internet Shoppers’ Motivations
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초록
본 연구는 수용자의 인터넷 쇼핑동기가 무엇인지를 밝히고자 하였다. 이를 위하여 본 연구는 Q 방법론을 원용하였다. 본 연구의 Q 표본은 수용자의 인터넷 쇼핑동기에 관한 36개의 진술문이었다. P 표본은 성, 연령, 학력, 직업 등이 적절히 고려된 24명의 인터넷 쇼핑 경험자였다. 본 연구의 조사는 2007년 3월 22일에서 3월 27일까지 이루어졌다. 연구 결과, 수용자의 인터넷 쇼핑 동기구조는 세가지 형태로 나타났다. 첫째, “정보추구형”으로, 이들은 적극적으로 제품 및 서비스를 수집하고 구매하려는 동기를 보유하였다. 둘째, “실리추구형”으로, 이들은 가격, 시간, 노력을 절감하기 위한 동기를 보유하였다. 셋째, “여가활용형”으로, 이들의 인터넷 쇼핑동기는 시간을 보내거나 재미를 추구하려는 것이다.
Abstract
The purpose of this study was to analyze internet shoppers' motivations. For analysis, Q methodology was applied, which has been known as being useful to identify individual's subjectivity structure. The research question raised in this study included; what are the motivation of the internet shopper. For the study, a Q-sample, made of 36 statements exploring the internet shopper’s attitude and value system, was used. In addition, a P-sample was composed of 24 internet shoppers, evenly distributed in terms of gender, age, education, and occupation. In-depth interviews for Q analyses were conducted between March 22 and March 27, 2007. The result indicated that internet shoppers were categorized into three groups. They were named as “information seeking type” those who have searched information about products or services, “utilitarian seeking type”, those who have been interested in prices and cost savings, and “leisure type”, those who have looked entertainment or fun.
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