권한위임(delegation)과 개인성과 간 관계에 대한 연구: 개인특성의 매개효과를 중심으로
Delegation and Individual Performance in Public Sector Organizations: Examining the Mediating Effects of Individual Characteristics
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참고문헌
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초록
본 연구는 공공서비스동기, 정서적 몰입, 그리고 개인 간 신뢰 등 개인의 심리적 동기부여와 관련된 개인특성변수의 매개역할을 통해 권한위임이 직무중심의 개인성과에 영향을 미치는지 여부를 연구하였다. 본 연구의 연구모형을 분석하기에 앞서, 본 연구는 확인적 요인분석을 통해서 각 구성개념에 대한 타당도와 모형적합도 등을 분석하였다. 구조방정식모형의 측정모형에서 나타난 결과를 바탕으로, 본 연구는 각 구성개념의 인과관계와 매개효과를 분석하였다. 분석 결과, 개인특성변수를 부분적 매개변수로 고려했을 때, 권한위임은 개인성과를 향상시키는 원인변수로서의 역할을 수행하지 못하는 것으로 나타났다. 따라서 본 연구는 개인특성변수가 권한위임과 개인성과를 완전 매개하는 경쟁모형을 설정해서 인과관계 및 매개효과를 분석하였다. 분석 결과, 권한위임은 개인특성변수를 통해 개인성과에 간접적으로 영향을 미치는 것으로 나타났다. 이와 같은 연구결과를 바탕으로, 본 연구는 학문적・실무적 함의, 연구의 한계, 그리고 향후 연구방향 등을 제시하였다.
Abstract
This study examines whether delegation positively affects individual performance considering the mediating effects of individual characteristics, including public service motivation, affective commitment, and interpersonal trust in public sector organizations. Before conducting the causal and mediating effects in the model, this study employs confirmatory factor analysis(CFA) in structural equation modeling(SEM) to examine whether the above constructs have construct validity and model fits. Based on the results from the measurement models in SEM, this study examines the causal and mediating effects in this model. The results indicated that delegation did not increase individual performance when we consider the partial mediating effects of the three variables of individual characteristics. Thus, based on the competing model in the next step, this study examines whether the three mediating variables fully mediate the relationship between delegation and individual performance. The results indicated that delegation leads to increases in individual performance only through the mediating variables in the competing model. Based on the results, this study discussed some implications, limitations of the study, and future research directions.
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