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Cross-cultural Differences in Using English Requests During Synchronous Computer Communication

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초록

The main purpose of this study is to investigate the effects of nationality and gender difference, which are distinctive features in the cross-cultural communication, on the use of request strategies during synchronous computer chatting. In order to describe natural communication requests, 435 tokens were selected from 180 chatting sessions between 172 university students (97 South Koreans and 75 Japanese) are analyzed. The coding scheme from the Cross-Cultural Study of Speech Act Realization Patterns (CCSARP) was modified and applied in order to examine the characteristics of the request tokens. Mood derivable (i.e., imperatives) is observed to be the most popular strategy among the participants. The findings show that nationality affects the preference of using request strategies, whereas gender does not bring about significant differences. In addition, mitigated expressions are explored; the results demonstrate that Japanese students’ reliance on lexical mitigation is stronger than that of Korean students. In terms of pedagogical suggestions, a need of request strategy instruction and vocabulary practice are seen to be required for EFL students in order to promote their abilities to use appropriate requests.

Abstract

The main purpose of this study is to investigate the effects of nationality and gender difference, which are distinctive features in the cross-cultural communication, on the use of request strategies during synchronous computer chatting. In order to describe natural communication requests, 435 tokens were selected from 180 chatting sessions between 172 university students (97 South Koreans and 75 Japanese) are analyzed. The coding scheme from the Cross-Cultural Study of Speech Act Realization Patterns (CCSARP) was modified and applied in order to examine the characteristics of the request tokens. Mood derivable (i.e., imperatives) is observed to be the most popular strategy among the participants. The findings show that nationality affects the preference of using request strategies, whereas gender does not bring about significant differences. In addition, mitigated expressions are explored; the results demonstrate that Japanese students’ reliance on lexical mitigation is stronger than that of Korean students. In terms of pedagogical suggestions, a need of request strategy instruction and vocabulary practice are seen to be required for EFL students in order to promote their abilities to use appropriate requests.

참고문헌 (42)

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