경영자의 코칭역량 구성요소 개발연구
Components of Executive Coaching Competency Development
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초록
본 연구의 목적은 지난 몇 년간 전 세계적으로 빠르게 성장하고 있는 경영자 코칭의 기존 연구를 정리, 분석하고, 델파이 기법을 활용하여 경영자의 코칭역량 구성요소를 개발하고 타당화하는데 있다. 이를 위하여 경영자 코칭에 종사해온 전문가 집단과 실제 경영현장에서 코칭을 경험하고 사용하고 있는 경영자 및 임원 15명을 대상으로 2차에 걸친 수정 델파이 조사를 실시하였다. 델파이 조사는 이론적 배경을 통해 도출된 5개의 경영자의 코칭역량군과 47개의 개별 역량항목에 대한 질문으로 진행되었다. 1차 델파이 조사에서 도출된 수정 질문에 대해 전문가 집단이 응답한 결과 및 의견을 수집, 분석한 결과 총 5개 역량군과 37개 역량 항목이 도출되었다. 2차 조사에서 총 5개 역량군과 34개의 역량항목이 도출되어 경영 현장에서 경영자 및 임원들이 사용할 수 있는 경영자의 코칭역량 구성요소가 완성되었다. 본 연구는 리더십 역량 개발, 관리능력 향상, 성과목표 달성 등을 더욱 효과적으로 이루기 위해 코칭을 도입하는 경영자 및 HR들에게 실효성 있는 대안을 제시하며, 경영자 코칭연구에도 의미 있는 시사점을 제공할 것이다.
Abstract
The paper is aimed to integrate the existing research on executive coaching which is developed rapidly all around the world in the last few years. At the same time, with Delphi Technique, the paper develops and justifies a coaching competency component for executive. For better outcome, we take coaching experts and executives with business coaching experience as the target and conduct Modified Delphi survey twice. The survey depends on 5 coaching competency clusters and 47 individual competency items formed in a theoretical background. At the first Delphi survey, we derived some modified questions for the panel to answer and did some research on those answers and advice we got. Finally 5 coaching competency clusters and 37 individual competency items were formed. At the second survey, we decided those 5 competency clusters and 34 competency items as the final version, which is suitable for CEO and executive in managing situations. With the result we developed Coaching Competency for executives and HR, which is used to develop the leadership competency, improve management abilities and achieve more organizational outcomes and business objectives. At the same time, this research will provide effective options to them, and also create a meaningful point of view to the area of executive coaching.
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