직무교육․훈련프로그램이 업무효율성 및 직무만족에 미치는 영향에 관한 연구 -청주지역 중견 및 대기업의 직무만족을 중심으로-
A Study on the Effects of Job Education and Training Program on task Efficiency and Job Satisfaction -Focused on job satisfaction of midsize and large businesses in Cheongju-
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본 연구는 직무교육․훈련프로그램이 업무효율성 및 직무만족에 미치는 영향에 관한 연구를 통해 기업체에서 실시하는 직무교육 등의 효율성을 극대화하는데 시사점을 제시하고자 한다. 본 연구는 청주지역 중견 및 대기업 직원들 300명을 대상으로 설문 조사를 실시하였다. 수집된 설문지를 바탕으로 인과관계를 검증하였다. 검증결과 다음과 같은 연구 결과를 도출하였다. 첫째, 기업체들은 직원들의 교육 수요를 파악하여 직원들 중심의 교육프로그램 개발과 운영을 실시하여야 한다. 둘째, 기업체들은 사외 교육 프로그램 중 직원들이 직무수행에 도움이 될 수 있는 교육을 자발적으로 신청할 수 있도록 자율적 체계를 갖출 필요가 있다. 셋째, 기업체들은 다양한 방법을 통해 직원들의 요구를 최대한 파악하고, 나아가 최신 교육 자료 및 교육 환경 등을 구축하여 신지식과 학습의 여건을 갖추어야 할 것이다. 마지막으로 기업체들은 직원들을 동반자의 개념으로 인식하여, 직무활동에 자율성 및 재미가 있을 수 있도록 직원 각각의 역량을 존중해 주어야 할 것이다.
Abstract
The purpose of this study is to suggest the implications for maximizing the efficiency of job training conducted by companies through studying the effects of job education and training programs on job efficiency and job satisfaction. This study surveyed 300 employees of medium and large companies in Cheongju. The causality was verified based on the collected questionnaires. The results of the study are as follows. First, companies should understand the educational needs of heir employees and develop and operate employee-centered education programs. Second, companies need to have an autonomous system in order to allow voluntary application of education that can help employees to perform their duties among the external education programs. Third, companies should uncover the needs of their employees in various ways and build up the latest educational materials and educational environment to establish new knowledge and learning conditions. Finally, companies should recognize their employees as a concept of their partners and respect each employee's capabilities so that they can have autonomy and fun in their work activities.
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