소방공무원의 공정성 인식이 조직 효과성에 미치는 영향 분석
An Empirical Analysis on the Organizational Effectiveness of Justice Cognition in Fire Service Organization
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참고문헌
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초록
이 연구의 목적은 소방공무원의 공정성 인식이 조직효과성에 미치는 영향을 살펴보고자 하였다. 특히, 공정성을 분배 공정성, 절차 공정성, 상호작용 공정성으로 세분화하여 분석을 실시하였다. 분석 결과, 첫째, 소방공무원들은 공정성이 조직효과성에 긍정적인 영향력을 미치는 것으로 밝혀졌다. 이는 소방공무원들의 경우에는 팀웤을 중요시하는 조직으로써 상하관계 또는 동료관계에서 공정하게 대우를 받아야 하기 때문인 것으로 판단된다. 둘째, 성별, 연령, 학력, 직급, 근무 년 수 등 인구통계학적 특성에 따른 공정성 인식에는 유의미한 차이를 보이지 않는 것으로 나타났다. 마지막으로, 소방공무원을 대상으로 하여, 거의 절반에 가까운 소방공무원들이 승진 등에서 불공정한 처우를 받아도 업무를 적극적으로 수행할 것이라고 응답하였다.
Abstract
The purpose of this research is to analyze how organizational justice can affect organizational effectiveness in fire service organization. This study categorizes organizational justice into three parts; distribution justice, procedure justice and interaction justice. The results shows that, first, organizational justice has positive effect on organizational effectiveness, which reflect characteristics of fire service organization where teamwork and fairness among team members are highly valued. Secondly, no difference on the cognition of justice was found by demographic factors such as gender, age, education and job factors including position and length of service. Finally, almost half of the fire service officers in the survey answered that they would do their best in performing their job although they were treated unfairly at work such as promotion.
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