서번트 리더십이 정서적 몰입과 직무만족에 미치는 영향: 한국의 SOC 공기업을 중심으로
The Effects of Servant Leadership on Affective Commitment and Job Satisfaction: Focusing on the SOC Public Enterprises in Korea
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참고문헌
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초록
본 연구의 목적은 한국의 SOC 공기업 상사의 서번트 리더십이 부하의 직무만족에 미치는 영향을 정서적 몰입의 매개역할을 중심으로 살펴보았다. 본 연구는 10개의 SOC 공기업의 구성원(n=337)을 대상으로 설문조사를 하였고, 구조방정식모형(LISREl)과 매개회귀분석을 수행하였다. 분석결과 첫째, 서번트 리더십은 외생적 직무만족에 유의한 직접적인 영향을 미쳤다. 둘째, 서번트 리더십은 내생적 직무만족에 통계적으로 유의하지 않았다. 셋째, 서번트 리더십은 정서적 몰입을 매개로 하여 직무만족에 유의한 간접적인 영향을 미치는 것으로 나타났다. 특히 서번트 리더십과 내생적 직무만족과의 직접적인 관계는 유의하지 않고, 정서적 몰입의 매개효과를 거쳐야만 내생적 직무만족을 유발하는 완전매개효과를 확인하였다. 이러한 결과는 SOC 공기업에서 상사의 서번트 리더십이 부하의 정서적 몰입을 고취시킴으로써 궁극적으로 부하의 직무만족 제고에 효과적일 수 있음을 알 수 있다.
Abstract
The goal of this study is to examine the effects of servant leadership on employees' affective commitment job satisfaction by investigating the mediating role of organizational commitment. To examine this, a survey-based study was conducted. Social Overhead Capital(SOC) public enterprises of 10 were selected where 337 out of 400 questionnaires were returned and analyzed. This study conducted mediating regression analysis and structural equation modeling(SEM) was employed to test the hypothesized relationships in the conceptual model. From these analyses, the following results were obtained. First, servant leadership is positively related to followers' extrinsic job satisfaction. Second, there is no significant relationships between servant leadership and intrinsic job satisfaction. Third, followers' affective commitment has mediated effects on the relationship between servant leadership and job satisfaction. The complete mediating role of affective commitment has a direct effect on servant leadership, but not on the intrinsic job satisfaction of subordinate. This finding has great implications for us to understand job attitudes of followers in SOC public enterprises.
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