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논문KCI 등재

의사소통에 관한 국내 간호연구 분석

A Review Literature on Communication in Nurses

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주제분류의학일반

초록

Purpose: The purpose of this study was to review journal articles on nurses' communication in order toidentify overall trends in nursing communication and to suggest strategies to improve communication education. Methods: Research that analyzed communication were selected from journal articles in Korea from 2004 to2013 and were reviewed, except review articles. A total of 33 articles were collected. Results: Most research studies used a non-experimental design. Communication ability was measured byvarious instruments; Global Interpersonal Communication Competency (GICC), Primary CommunicationInventory (PCI), ICU Nurse-Physician Questionnaire, communication type, satisfaction, facilitative communication. Nurses’ communication was found to be related to organizational commitment, self leadership, criticalthinking, self-esteem, professional competency and burnout. General characteristics of nurses, including age,education, marital status, position, and practice on experience of psychiatric nursing practice were also associatedwith communication. Conclusion: These results will be used to provide basic data for nursing leaders. The next phase of researchon communication will require use of various approaches and research methods and indicate directions forfurther research.

Abstract

Purpose: The purpose of this study was to review journal articles on nurses' communication in order toidentify overall trends in nursing communication and to suggest strategies to improve communication education. Methods: Research that analyzed communication were selected from journal articles in Korea from 2004 to2013 and were reviewed, except review articles. A total of 33 articles were collected. Results: Most research studies used a non-experimental design. Communication ability was measured byvarious instruments; Global Interpersonal Communication Competency (GICC), Primary CommunicationInventory (PCI), ICU Nurse-Physician Questionnaire, communication type, satisfaction, facilitative communication. Nurses’ communication was found to be related to organizational commitment, self leadership, criticalthinking, self-esteem, professional competency and burnout. General characteristics of nurses, including age,education, marital status, position, and practice on experience of psychiatric nursing practice were also associatedwith communication. Conclusion: These results will be used to provide basic data for nursing leaders. The next phase of researchon communication will require use of various approaches and research methods and indicate directions forfurther research.

참고문헌 (22)

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  2. Arranz P, "Evaluation of counselling training program for nursing staff", Journal of Patient Education and Counselling, 56, pp.233~239 (2005)
  3. 정광하, "간호사 의사소통의 영향요인", 동서간호학연구지, 17(2), pp.164~170 (2011), 동서간호학연구소
  4. "National League for Nursing Accrediting Commission 2002 Accreditation Manual"[URL]
  5. KIM,H.S., "Outcomes-based Curriculum Development and Student Evaluation in Nursing Education", Journal of Korean Academy of Nursing, 42(7), pp.917~927 (2012), 한국간호과학회
  6. 신경아, "의사소통 훈련 집단프로그램이 간호대학생의 대인 의사소통과 인간관계에 미치는 효과", 한국간호교육학회지, 17(2), pp.149~158 (2011), 한국간호교육학회
  7. 손행미, "간호대학 학부과정 의사소통 교과목 현황 및 분석", 한국간호교육학회지, 17(3), pp.426~434 (2011), 한국간호교육학회
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  10. 김세영, "프리셉터 간호사의 역할경험", 간호행정학회지, 18(1), pp.33~45 (2012), 간호행정학회
  11. 권혜진, "의료기관내에서의 언어폭력에 관한 연구", 임상간호연구, 13(2), pp.113~124 (2007), 병원간호사회
  12. 강경화, "병원간호사의 의사소통 만족 수준이 조직몰입에 미치는 영향", 간호행정학회지, 18(1), pp.13~22 (2012), 간호행정학회
  13. 박예린, "간호관리자의 촉진적 의사소통과 간호사의 조직몰입, 직무만족 및 임파워먼트", 정신간호학회지, 17(3), pp.342~352 (2008), 정신간호학회
  14. Wooten LP, "Nurses as implementers of organizational culture", Nursing Economics, 21(6), pp.275~279 (2003)
  15. 허경호, "포괄적 대인 의사소통 능력 척도개발 및 타당성 검증", 한국언론학보, 47(6), pp.15~408 (2003), 한국언론학회
  16. Rubin RB, "Speech communication:Essays to commemorate the 75th anniversary of the speech communication association", pp.94~129 (1990), Southern Illinois University Press
  17. Balzer-Riley JW, "Communication in nursing", Mosby
  18. Huber D, "Leadership and nursing care management" (2000), WB Saunders Company
  19. 박영숙, "자기이해를 강화한 의사소통 간호교육의 효과", 정신간호학회지, 18(3), pp.361~368 (2009), 정신간호학회
  20. 임순임, "간호사의 의사소통과 셀프리더십이 간호업무성과에 미치는 영향", 한국직업건강간호학회지, 21(3), pp.274~282 (2012), 한국직업건강간호학회
  21. 손연정, "중환자실 간호사의 의사소통 능력, 소진이 간호업무성과에 미치는 영향", 기본간호학회지, 20(3), pp.278~288 (2013), 기본간호학회
  22. Finney C, "Organizational stressors associated with job stress and burnout in correctional officers: A systematic review", BMC Public Health, 29, pp.13~82 (2008)

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