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A Study of Performance Information Use and Credibility in Performance Management Systems:Focusing on the Self-Evaluation System

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키워드

주제분류정책학

초록

This study aims to identify types of information use in South Korea’sperformance management system and the level of credibility accorded to thesetypes of information use, along with the factors that affect them. The resultsshow that use of performance measures is passive rather than instrumental andconceptual, while credibility accorded the system is low, and that the main factorsthat influence the system’s use and credibility are leadership commitment andusefulness of information. These findings suggest that the current performancemanagement system in Korea is not being well used and that a change is inorder. In particular, external factors, such as reform of the U.S. system, mightact as key drivers for change in the near future.

Abstract

This study aims to identify types of information use in South Korea’sperformance management system and the level of credibility accorded to thesetypes of information use, along with the factors that affect them. The resultsshow that use of performance measures is passive rather than instrumental andconceptual, while credibility accorded the system is low, and that the main factorsthat influence the system’s use and credibility are leadership commitment andusefulness of information. These findings suggest that the current performancemanagement system in Korea is not being well used and that a change is inorder. In particular, external factors, such as reform of the U.S. system, mightact as key drivers for change in the near future.

참고문헌 (45)

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