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환대산업에서 제공되는 직업의 이미지가 직업선택의 중요도에 미치는 영향

The Effects Image of Job on Importance Career’s Choice in the Hospitality Industry

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주제분류관광학

초록

This paper analyzes how job's image affects career’s choice in the Tourism & Hospitality industry, and also how they are specialized in Tourism Management, Hotel Management & Foodservice Management. A total of 250 questionnaires were distributed to whose who work in the hospitality industry and 244 usable responses were collected for data analysis. The findings indicate that job image was divided into three factors: ‘working conditions’, ‘caring’, and ‘welfare benefits’. Career's choice was identified in two factors such as ‘responsibility and authority’, and ‘salaries and promotions’. Another important finding is that job image had a significant impact on careers choice in the hospitality industry, expecially responsibility and authorization, and payroll and promotion.The following managerial implications are presented as follows; First, hospitality organizations must provide senior lecture and field trip in order to increase work experience of the senior indirectly. Second, it must present a vision for the tourism sector for the middle and high school students. Thus, they induce an interest in the field of tourism, and will be able to recruit and draw the talented personnel. Lastly, the more people engaged in the tourism sector consider spirit and hospitality, the stronger they build the spirit of service.

Abstract

This paper analyzes how job's image affects career’s choice in the Tourism & Hospitality industry, and also how they are specialized in Tourism Management, Hotel Management & Foodservice Management. A total of 250 questionnaires were distributed to whose who work in the hospitality industry and 244 usable responses were collected for data analysis. The findings indicate that job image was divided into three factors: ‘working conditions’, ‘caring’, and ‘welfare benefits’. Career's choice was identified in two factors such as ‘responsibility and authority’, and ‘salaries and promotions’. Another important finding is that job image had a significant impact on careers choice in the hospitality industry, expecially responsibility and authorization, and payroll and promotion.The following managerial implications are presented as follows; First, hospitality organizations must provide senior lecture and field trip in order to increase work experience of the senior indirectly. Second, it must present a vision for the tourism sector for the middle and high school students. Thus, they induce an interest in the field of tourism, and will be able to recruit and draw the talented personnel. Lastly, the more people engaged in the tourism sector consider spirit and hospitality, the stronger they build the spirit of service.

참고문헌 (30)

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