상사의 비인격적 감독이 부하직원의 분노감정, 고갈 및 이직의도에 미치는 영향에 관한 연구

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참고문헌 (78)

1. 김민경, "여행업의 고객 불량행동과 상사의 비인격적 감독이 정서적 소진과서비스 사보타주 및 래포에 미치는 영향", 관광연구저널, 34(12), pp.139~153 (2020), 한국관광연구학회[DOI]
2. 김영중, "고용형태에 따른 조리 종사원이 인지하는 상사의 비인격적 감독이 직무열의, 이직의도에 미치는 영향", 관광학연구, 40(9), pp.85~99 (2016), 한국관광학회[DOI]
3. 김재철, "비인격적 감독에 따른 심리적 증상이 조직경력성장에 미치는 영향: 조직지원인식의 조절된 매개효과", 조직과 인사관리연구, 44(3), pp.53~82 (2020), 한국인사관리학회
4. 남기은, "사회적 훼방행동이 이직의도 및 맥락수행에 미치는 영향: 부정정서의 매개 효과 검증", 사회과학연구, 25(2), pp.399~418 (2014), 사회과학연구소
5. 박경호, "충청지역 병원급식 조리종사자의 직무인식과 만족도 및 이직의도 관계분석", 한국외식산업학회지, 14(2), pp.123~136 (2018), 한국외식산업학회[DOI]
6. 박남수, "상사의 비인격적 감독과 서비스 종사원의 고객지향성 관계에서 직무탈진의 매개효과", Tourism Research, 43(2), pp.73~92 (2018), 한국관광산업학회[DOI]
7. 박현선, "상사의 비인격적 감독과 과업수행 수준의 상호작용이 종업원의 조직 냉소주의에 미치는 영향: 종업원 침묵을 통한 상사의 과업수행 수준의 매개된 조절 효과를 중심으로", 한국심리학회지: 산업 및 조직, 28(2), pp.225~248 (2015), 한국산업및조직심리학회[DOI]
8. 배건, "비인격적 감독과 이직의도 간의 관계 및직무스트레스와 회복탄력성의 조절효과", 기업경영리뷰, 9(2), pp.193~207 (2018), KNU 기업경영연구소[DOI]
9. 배일한, "비인격적 감독의 국내 연구 동향과 향후 방향성: 선행요인과 결과변수를 중심으로", 아태비즈니스연구, 12(3), pp.295~328 (2021), 경영경제연구소[DOI]
10. 백지은, "교사의 분노경험에 대한 감정반응과 직무 소진 및 직무 효능감의 구조적 관계", 한국교육, 48(4), pp.33~62 (2021), 한국교육개발원[DOI]
11. 안서희, "상사의 비인격적 감독이 직무열의에 미치는 영향과 조직지원인식의 조절효과", 리더십연구, 11(1), pp.169~194 (2019), 리더십학회
12. 이유나, "상사의 비인격적 감독과 고객의 불량 행동이 카지노 종사원들의 감정노동을 매개로 직무소진에 미치는 영향", Journal of The Korean Data Analysis Society, 22(5), pp.1923~1939 (2020), 한국자료분석학회[DOI]
13. 이인구, "상사의 개방행동이 비인격적 감독행동, 이직의도, 판매성과에 미치는 영향: 비인격적 감독행동의 매개효과를 중심으로", 경영컨설팅연구, 20(1), pp.307~317 (2020), 한국경영컨설팅학회
14. 장동인, "직장 내 관계갈등으로 인한 감정규율전략, 감정고갈 및 긍정정서전달: 감정관리 자기효능감의 조절효과", 대한경영학회지, 30(8), pp.1459~1486 (2017), 대한경영학회[DOI]
15. 장영혜, "고객관련 사회적 스트레스로 인한 서비스직원의 부정적 감정과 탈진 그리고 고객지향성의 조절효과", 경영연구, 31(2), pp.29~57 (2016), 한국산업경영학회[DOI]
16. 전상경, "호텔조리사의 그릿(GRIT) 요인별 직무성과와 이직의도에 미치는 영향", 한국외식산업학회지, 16(1), pp.219~234 (2020), 한국외식산업학회[DOI]
17. 전영수, "독성(Toxic, 毒性) 리더십: 문헌고찰 및 향후 연구방향 제시", 리더십연구, 10(3), pp.95~121 (2019), 리더십학회
18. 전호성, "조직침묵, 직무몰입, 조직공정성, 이직의도 간 구조적 관계연구", HRD연구, 20(2), pp.87~112 (2018), 한국인력개발학회[DOI]
19. 조영삼, "상사의 비인격적 감독이 부하의 일-가정 갈등 및 촉진에 미치는 영향: 직무소진의 매개역할 및 여가활동의 조절역할", 조직과 인사관리연구, 45(1), pp.117~146 (2021), 한국인사관리학회[DOI]
20. 지진호, "상사의 비인격적 감독이 외식업체 종사원의 조직침묵, 이직의도에 미치는 영향: 동료 지지의 조절효과", 한국외식산업학회지, 16(3), pp.57~70 (2020), 한국외식산업학회[DOI]
21. 최병권, "상사의 비인격적 감독과 부하의 업무노력 및 상사대상 일탈행동의 관계에 대한 연구: 상사-부하간 꽌시의 조절효과를 중심으로", 리더십연구, 11(3), pp.3~31 (2020), 리더십학회
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