오픈 이노베이션 플랫폼을 활용한 참여적 디자인 프로세스 및 방법에 관한 연구- HeroX, OpenIDEO, Quirky, SOLVE 사례 연구를 중심으로 -

Abstract

The participation of users, who have become the subject of knowledge production with the development of media and technology, is an important issue today. In this study, we focused on the open innovation platform as an approach to connect the knowledge and information of the participants. This research objective is to study the process, requirements, and directions of participatory design based on the open innovation platform. The research methods are literature research and case studies. In the scope of the study, we examine the background through literature studies about the concept of participatory design and open innovation, types of participation and collaboration, development and circumstances of open innovation platforms. We analyze the features of open innovation platforms and propose the process and methods of participatory design by case studies. As a result, we present the four main phases of the participatory design process based on the open innovation platform: defined objective phase, proposal and development phase, review and decision phase, and sharing and management phase. In addition, we emphasize the five requirements of an open innovation platform to maximize participants' experiences in the participatory design process: accessibility, connectivity, fairness, openness, and sustainability. In conclusion, the strategic use of the open innovation platform in participatory design will connect participants' knowledge and information to enable large-scale collaboration and participation and provide a participant-led and sustainable environment for the participatory design process.