공급사슬환경에서 사회적 자본, 공급사슬 역량 및 성과 간의 구조적 관계
A Study on the Structural Relationship between Social Capital, Supply Chain capability and Supply Chain Performance in the Supply Chain Environment
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초록
오늘날의 초경쟁적 시장에서 개별 기업의 능력만으로는 품질 향상과 비용 절감을 달성하고, 유연성을 유지하기에 충분하지 않으며, 이에 보완적인 자산을 보유한 공급사슬 내 파트너 기업들과의 관계자본 형성과 이를 바탕으로 한 협력적인 공급사슬관리 시스템 구축의 필요성이 증대되고 있다. 따라서 본 연구는 국내 중소제조기업의 공급사슬환경에서 사회적 자본, 공급사슬 역량 및 성과 간의 구조적 관계를 확인하고자 문헌 연구를 통하여 사회적 자본과 공급사슬 역량의 개념 및 차원을 검토하고, 중소제조기업의 사회적 자본과 공급사슬 역량, 그리고 공급사슬 성과 간의 구조적 관계를 실증적으로 분석하였다. 이를 위해 수도권 소재 중소제조기업을 대상으로 설문을 실시하여 자료를 수집하고, 구조방정식 모델을 분석방법으로 적용하여 결과를 분석하고 가설을 검증하였다. 분석결과, 첫째, 공급사슬환경에서 중소제조기업의 사회적 자본으로서 구조자본, 인지자본 및 관계자본은 공급사슬 역량으로서 공급사슬 가시성에 모두 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 사회적 자본으로서 인지자본과 관계자본은 공급사슬 역량으로서 공급사슬 민첩성에 긍정적인 영향을 미치는 것으로 나타났다. 셋째, 공급사슬 가시성은 공급사슬 민첩성에 긍정적인 영향을 미치는 것으로 나타났다. 마지막으로, 공급사슬 가시성과 공급사슬 민첩성은 공급사슬 성과에 긍정적인 영향을 미치는 것으로 나타났다. 본 연구를 통하여 공급사슬환경에서 중소제조기업의 경쟁력 제고를 위한 사회적 자본의 형성 및 공급사슬 역량 강화의 중요성을 확인하고 공급사슬 성과 향상에 기여할 수 있는 공급사슬관리의 전략적인 방향성을 제시하였다는 점을 본 연구의 연구적 의의라 할 수 있다.
Abstract
This study was intended to confirm the structural relationship between social capital, supply chain capability and supply chain performance in the supply chain environment of small and medium manufacturing firms. For this purpose, three key areas were examined: (1) the concepts and dimensions of social capital, (2) supply chain capability through literature review, and (3) the empirically verified relationship between social capital, supply chain capability and supply chain performance of small and medium manufacturing firms. The results of this study show four main results. First, in the supply chain environment, structural capital, cognitive capital, and relational capital as social capital of small and medium manufacturing firms all have positive effects on supply chain visibility as supply chain competence. Second, as a social capital, cognitive capital and relational capital have a positive effect on supply chain agility as a supply chain capability. Third, supply chain visibility has a positive effect on supply chain agility. Finally, supply chain visibility and supply chain agility have a positive effect on supply chain performance. This study is meaningful because it confirms the importance of social capital formation and supply chain capability for enhancing competitiveness of small and medium manufacturing firms. Furthermore, the research recommends supply chain management strategies for improving supply chain performance.
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