대구형 방과 후 ‘틈새돌봄’ 사업의 제도화에 관한 연구-대구광역시 특화사업 중심으로-

Abstract

The purpose of this study is to provide basic data for the stable settlement and continuous development of gap care support policies by comparing the annual performance of the ‘gap care’project in Daegu. The research method used a mixed research method through business performance analysis, in-depth interview, and satisfaction survey. As a result, first, in the performance analysis, the number of service institutions expanded from 40 to 120 and from 214 service users to 3,164, and the average time children spend alone at home decreased from 3.02 to 1.47 points. Second, in the satisfaction survey, guardians showed a significant annual increase in satisfaction with the effect of reducing the care gap, safe care, and quality education programs, and children showed high satisfaction with the center's life and care environment. Third, as a result of FGI, practitioners mentioned changes in user perceptions, diversification of care service needs, preference for gap care, and overwork. The guardian cited the possibility of work-family balance, flexible care use, reduction of private education costs, and formation of healthy peer relationships by resolving the care gap, but mentioned the need to diversify programs, support healthy food, and improve center facilities. Based on the implications of a comprehensive evaluation of these gap care projects, flexible business operation was suggested through diversification and quantitative increase of service institutions, deployment of dedicated personnel, maintenance of delivery systems, and system improvement for stable settlement and normalization of gap care.