본문 바로가기
KERD
논문KCI 등재

윤리적 리더십이 공공기관 구성원들의 윤리적 발언행동에 미치는 영향: 심리적 주인의식과 성찰적 도덕 주의력의 조절된 매개효과를 중심으로

Effect of Ethical Leadership on the Ethical Voice Behavior of Members of Public Institutions: Focusing on the Moderated Mediating Effect of Psychological Ownership and Reflective Moral Attentiveness

최장호|김영건|이금미
한국윤리경영학회 (The Korea Academy Of Business Ethics)|2024.07|윤리경영연구 (Korean Journal of Business Ethics)|제24권 제1호|pp. 31-58|DOI 10.34273/kjbe.2024.24.1.002

0

조회

0

다운로드

2

인용

0

참고문헌

키워드

윤리적 리더십심리적 주인의식ethical leadershippsychological ownership윤리적 발언행동성찰적 도덕 주의력ethical voice behaviorreflective moral attentiveness

초록

국내 공공기관은 최근 LH공사 임직원의 내부정보를 이용한 부동산 투기 사건 등으로 윤리성과 조직성과를 동시에 높여야 하는 혁신 요구에 직면해 있다. 따라서 어느 때보다 비윤리적인 문제에 목소리를 내고 변화를 추구하는 윤리적 발언행동이 요구되는 시기이지만, 공공기관은 구성원들의 복지부동, 조직침묵 등 소극적 태도가 두드러지는 특징으로 이에 어려움을 겪고 있다. 이런 윤리적 위기에 직면한 공공기관에게 있어 윤리적 리더십이 구성원들의 윤리적 발언행동을 촉진하는지를 실증적으로 살펴볼 의미가 있었다. 이 경로에 있어 심리적 주인의식은 조직의 윤리적 문제를 내 문제처럼 여기도록 하며, 성찰적 도덕 주의력은 윤리적 문제를 보다 의도적이고 장기적으로 고려하도록 하여 더 강한 긍정적인 결과를 가져오게 할 것으로 기대하였다. 이러한 필요성이 있는 시점에서 본 연구는 국내 공공기관에서 종사하는 구성원들을 대상으로 윤리적 리더십이 윤리적 발언행동에 미치는 경로에 있어 심리적 주인의식과 성찰적 도덕 주의력의 조절된 매개역할을 검증하였다. 총 242명으로부터 수집된 유효한 설문에 대한 구체적인 분석결과는 다음과 같다. 먼저, 윤리적 리더십은 공공기관 구성원들의 윤리적 발언행동에 긍정적 영향을 미치는 것으로 나타났으며, 구성원의 심리적 주인의식이 윤리적 리더십과 윤리적 발언행동 간을 매개하였고, 이 매개경로에서 성찰적 도덕 주의력이 심리적 주인의식이 윤리적 발언행동을 유발하는 강도를 강화하도록 조절하였다. 또한 심리적 주인의식이 윤리적 리더십과 윤리적 발언행동 간을 매개하는 경로는 간접경로만 유의하게 나타남으로써 심리적 주인의식이 매우 강력한 영향력을 나타내는 매개요인임을 확인할 수 있었다. 이러한 결과를 바탕으로 본 연구의 이론적, 실무적 시사점을 논의하고 한계점과 추후 연구방향을 제시하였다.

Abstract

Due to the recent real estate speculation scandal based on the use of internal information from LH Corporation, public institutions in Korea have faced calls for innovation that simultaneously improves ethical and organizational performance. In particular, there is a need for ethical voice behavior in which members speak out against unethical issues, but public institutions are struggling to promote this due to the passive attitudes of organizational members. Therefore, it is important to empirically examine whether ethical leadership promotes ethical voice behavior in public institutions in the midst of this ethical crisis. In this relationship, psychological owner- ship, in which an individual considers the organization’s ethical issues as their own problem, and reflective moral attentiveness, which involves the deliberate long-term consideration of ethical issues, are expected to lead to stronger positive results. The present study thus sought to verify the predicted mediating role of psychological ownership and reflective moral attentiveness in the relationship between ethical leader- ship and ethical voice behavior for members of public institutions in Korea. A questionnaire was collected from 242 people and the results analyzed. Ethical leadership was found to have a positive effect on the ethical voice behavior of members of public institutions, with psychological ownership mediating the path between the two. In this mediating path, reflective moral attentiveness controlled the degree to which psychological ownership promoted ethical voice behavior. It was thus confirmed that psychological ownership is a very powerful influential factor, though it only operates indirectly by mediating ethical leadership and ethical voice behavior.

참고문헌 (52)

  1. 고대유, "조직적 침묵의 측정도구 개발 : 관료주의 침묵을 중심으로", 한국정책연구, 23(1), pp.1~28 (2023)
  2. 김주영, "윤리적 리더십이 도덕적 제언행동과 조직시민행동 및 역할내 행동에 미치는영향 : 이상주의의 매개효과를 중심으로", 大韓經營學會誌, 34(3), pp.465~486 (2021)
  3. 안장수, "윤리적 리더십이 조직시민행동에 미치는 영향 : 마음챙김의 매개효과와 도덕적 강도의 조절효과", 인적자원관리연구, 26(4), pp.29~50 (2019)
  4. 오현정, "제언행동의 선행요인과 집단갈등 지각의 조절효과", 인사조직연구, 22(4), pp.35~70 (2014)
  5. Al Halbusi, H., "Who pays attentiveness to the moral aspects? Role of organizational justice and moral attentiveness in leveraging ethical behavior", International Journal of Ethics and Systems, 38(3), pp.357~379 (2022)
  6. Al Halbusi, H., "Ethical leadership, subordinates’ moral identity and self-control : Two and three-way interaction effect on subordinates’ ethical behavior", Journal of business research, 165, pp.114044~ (2023)
  7. Avey, J. B., "Psychological ownership : Theoretical extensions, measurement and relation to work outcomes", Journal of Organizational Behavior : The International, 30(2), pp.173~191 (2009)
  8. Avey, J. B., "Exploring the process of ethical leadership : The mediating role of employee voice and psychological ownership", Journal of Business Ethics, 107(1), pp.21~34 (2012)
  9. Bandura, A., "Social learning theory" (1977), Prentice-Hall
  10. Bass, B. M., "Multifactor Leadership Questionnaire", Journal of Applied Psychology, 85(2), pp.148~165 (2000)
  11. Bedi, A., "A meta-analytic review of ethical leadership outcomes and moderators", Journal of Business Ethics, 139(3), pp.517~536 (2016)
  12. Bhal., K. T., "Impact of ethical leadership and leader-member exchange on whistle blowing : The moderating impact of the moral intensity of the issue", Journal of Business Ethics, 103(3), pp.485~496 (2011)
  13. Blau, P. M., "Social exchange", International Encyclopedia of the Social Sciences, 7(4), pp.452~457 (1968)
  14. Brown, M. E., "Ethical leadership : A social learning perspective for construct development and testing", Organizational Behavior and Human Decision Processes, 97(2), pp.117~134 (2005)
  15. Brown, M. E., "Ethical leadership : A review and future directions", The leadership Quarterly, 17(6), pp.595~616 (2006)
  16. Burhan, Q. -u. -A., "Ethical leadership : A dual path model for fostering ethical voice through relational identification, psychological safety, organizational identification, and psychological ownership", RAUSP Management Journal, 58(4), pp.341~362 (2023)
  17. Byrne, M., "Linking ethical leadership to employee well-being : The role of trust in supervisor", Journal of Business Ethics, 128(3), pp.653~663 (2015)
  18. Chan, A. S. -Y., "The effects of ethical leadership, voice behavior, and climates for innovation on creativity : A moderated mediation examination", The Leadership Quarterly, 27(1), pp.1~13 (2016)
  19. Cropanzano, R., "Social exchange theory : An interdisciplinary review", Journal of Management, 31(6), pp.874~900 (2005)
  20. Culiberg, B., "Three ethical frames of reference : Insights into Millennials’ ethical judgements and intentions in the workplace", Business Ethics : A European Review, 25(1), pp.94~111 (2016)
  21. Delle, E., "Work engagement : The role of psychological ownership and self-regulatory focus behavior", Journal of Organizational Effectiveness : People and Performance, 10(1), pp.77~93 (2023)
  22. Grant, A. M., "The dynamics of proactivity at work", Research in Organizational Behavior, 28, pp.3~34 (2008)
  23. Homans, G. C., "Social Behavior : Its Elementary Forms" (1961), Routledge and Kegan Paul
  24. Huang, L., "Group Ethical Voice : Influence of Ethical Leadership and Impact on Ethical Performance", Journal of Management, 43(4), pp.1157~1184 (2017)
  25. Katz, D., "The social psychology of organizations" (1978), Wiley
  26. Ko, C., "Ethical Leadership : An Integrative Review and Future Research Agenda", Ethics & Behavior, 28(2), pp.104~132 (2017)
  27. Lee, D., "Ethical leadership and employee moral voice : The mediating role of moral efficacy and the moderating role of leader-follower value congruence", Journal of Business Ethics, 141(1), pp.47~57 (2017)
  28. Li, Y., "How do leader-member exchange quality and differentiation affect performance in teams? An integrated multilevel dual process model", Journal of Applied Psychology, 97(6), pp.1128~1140 (2012)
  29. Mayer, D. M., "Encouraging employees to report unethical conduct internally : It takes a village", Organizational Behavior and Human Decision Processes, 121(1), pp.89~103 (2013)
  30. Miao, Q., "Ethical Leadership and Unethical Pro‐Organisational Behaviour: The Mediating Mechanism of Reflective Moral Attentiveness", Applied Psychology, pp.834~853 (2020)
  31. Moore, C., "Leaders matter morally : The role of ethical leadership in shaping employee moral cognition and misconduct", Journal of Applied Psychology, 104(1), pp.123~145 (2019)
  32. Morrison, E. W., "Role definitions and organizational citizenship behavior : The importance of the employee’s perspective", Academy of Management Journal, 37(6), pp.1543~1567 (1994)
  33. Morrison, E. W., "Employee voice and silence", Annual Review of Organizational Psychology and Organizational Behavior, 1, pp.173~197 (2014)
  34. Morrison, E. W., "Speaking up in groups : A crosslevel study of group voice climate and voice", Journal of Applied Psychology, 96, pp.183~191 (2011)
  35. Organ, D. W., "Organizational Citizenship Behavior : The Good Soldier Syndrome" (1988), Lexington Books
  36. Peng, H., "Job-and organization-based psychological ownership : Relationship and outcomes", Journal of Managerial Psychology, 30(2), pp.151~168 (2015)
  37. Pierce, J. L., "Toward a theory of psychological ownership in organizations", Academy of Management Review, 26(2), pp.298~310 (2001)
  38. Pierce, J. L., "The state of psychological ownership in organizations", Academy of Management Review, 26, pp.298~310 (2003)
  39. Pierce, J. L., "Psychological ownership and the organizational context : Theory, research evidence, and application", Journal of Organizational Behavior, 24(3), pp.205~220 (2003)
  40. Rest, J. R., "Moral development : advances in research and theory" (1986), Praeger
  41. Reynolds, S. J., "Moral attentiveness : Who pays attentiveness to the moral aspects of life?", Journal of Applied Psychology, 93(5), pp.102~141 (2008)
  42. Rudmin, F. W., "Semantics of ownership : A free-recall study of property", The Psychological Record, 37(2), pp.257~268 (1987)
  43. Sparks, J. R., "Marketing researcher ethical sensitivity : Conceptualization, measurement, and exploratory investigation", Journal of Marketing, 62(2), pp.92~109 (1998)
  44. Sturm, R. E., "Decreasing unethical decisions : The role of morality-based individual differences", Journal of Business Ethics, 142(1), pp.37~57 (2017)
  45. Treviño, L. K., "Ethical leadership : A social learning perspective for construct development and testing", Organizational Behavior and Human Decision Processes, 97(2), pp.117~134 (2000)
  46. Tsai, H., "Exploring missing links between ethical leadership and multidimensional work behavior : the mediating role of multidimensional psychological ownership", Ethics & Behavior, 32(8), pp.729~739 (2022)
  47. Van Dyne, L., "Extra-role behaviors-in pursuit of construct and definitional clarity(a bridge over muddied waters)", Research in Organizational Behavior : An Annual Series of Analytical Essays and Critical Reviews, 17, pp.215~285 (1995)
  48. Van Dyne, L., "Helping and voice extra-role behaviors : Evidence of construct and predictive validity", Academy of Management Journal, 41(1), pp.108~119 (1998)
  49. Van Gils, S., "Ethical leadership and follower organizational deviance : The moderating role of follower moral attentiveness", The Leadership Quarterly, 26(2), pp.190~203 (2015)
  50. Wang, Z., "Not all followers socially learn from ethical leaders : The roles of followers’ moral identity and leader identification in the ethical leadership process", Journal of Business Ethics, 170, pp.449~469 (2021)
  51. Wang, W., "When narcissists exemplify ethics : Contingent consequences of ethical leadership", Journal of applied psychology, 108(8), pp.1372~1390 (2023)
  52. Zheng, Y., "Ethical leadership and ethical voice : The mediating mechanisms of value internalization and integrity identity", Journal of Management, 48(4), pp.973~1002 (2022)

관련 논문AI추천

윤리적 리더십이 종업원의 행동에 미치는 영향－심리적 임파워먼트와 심리적 소유감의 매개역할을 중심으로－김혜경, 이웅희한국산업경영학회 · 경영연구2015 · 제30권 제2호윤리적 리더십이 구성원의 발언행동에 미치는 영향: 심리적 안전감의 매개효과와 목표성향의 조절효과김명선, 김석영, 윤석화한국윤리경영학회 · 윤리경영연구2025 · 제25권 제2호윤리적 리더십이 안전 행동에 미치는영향: 심리적 안전감의 매개 효과 및 도덕 정체성의 조절 효과김병직한국디지털정책학회 · 디지털융복합연구2022 · 제20권 제5호윤리적 리더십이 심리적 계약위반과 체념적 침묵행동에 미치는 영향: 참여적 의사결정의 조절된 매개효과김종훈, 신제구, 탁제운한국기업경영학회 · 기업경영연구2018 · 제25권 제5호진정성 리더십이 종업원의 건설적 발언행동에 미치는 영향: 심리적 주인의식의 매개효과김거도, 탁진국한국산업및조직심리학회 · 한국심리학회지: 산업 및 조직2016 · 제29권 제2호윤리적 리더십이 조직몰입에 미치는 영향: 조직시민행동의 매개효과를 중심으로송보라, 이영균한국공공관리학회 · 한국공공관리학보2022 · 제36권 제2호

이 간행물의 다른 논문 (4건)

윤리적 리더십과 직무자율성이 혁신행동에 미치는 영향: 사회적 자본과 지식공유의 매개역할이종건, 유윤형, 홍순일pp. 1-29원격근무 환경에서 원격 현장감이 팀과정 관련 성과에 미치는 영향: 집단적 잡크래프팅의 조절효과 및 조직적 고립의 매개효과의 탐구김효선, 웅정pp. 59-81Exploring Different Motivations behind Socially Responsible Firm Behavior: Strategic and Conspicuous CSR배종완, 김상준, 오한나pp. 83-111노사의 사회적 책임: 사회연대기금을 통한 실험이호동, 정흥준pp. 113-138
원문 보기