반도체 장비 산업에서의 협업 영향 요인 연구: TOE프레임워크 기반 분석

Abstract

The semiconductor equipment industry is characterized by high technological intensity and a strong demand for customized functionality from client firms. This necessitates the collection and implementation of diverse client requirements, which in turn demands close cross-departmental collaboration and leads to highly complex project structures. To manage this complexity, many semiconductor-related companies operate global matrix organizations based on multiple reporting lines by region, function, and product. These structures entail intricate communication process and pose significant collaboration challenges. This study empirically investigates key factors influencing collaboration and project performance within global matrix organ- izations in the high-tech semiconductor equipment industry, applying the Technology-Organization-Environment (TOE) framework. The analysis identified significant effects of all examined factors on inter-organizational collaboration performance: three techno- logical sub-factors (usability of communication tools, process standardization, and change management systems), two organizational sub-factors (clarity of roles and responsibilities, and robustness of information-sharing systems), and three environmental sub-factors (alignment of requirements, cultural understanding, and responsiveness to industry standards and regulations). Furthermore, the level of agile implementation was tested as a moderating variable in the relationships between TOE factors and collaboration performance. The results revealed significant moderating effects of agility in specific areas: the usability ofcommunication tools and systematic change management (technological factors); information-sharing structure (organizational fac- tor); and requirement alignment (environmental factor). These findings suggest that agile approaches do not operate as a single-factor solution but interact dynamically with various organizational conditions. By focusing on the underexplored dynamics of global matrix organizations in collaboration performance, this study provides a structured empirical analysis of their operational characteristics. Its theoretical contribution lies in offering an integrative perspective on technological, organizational, and environmental drivers of collaboration and project success, extending current research in high-tech project and organizational performance.