갈등 대화와 협력 대화 양상 비교 분석 - <안녕! 자두야>, <구름빵> 애니메이션을 중심으로 -

Abstract

The aspectsof conflict communication and cooperative communication werecomparatively studied by the comparative analysis of conversations intwo animations, <Hello! Jadu> and <Cloud bread> which are representativeexamples of conflict communication and cooperative communication,respectively. Based on nonviolent communication theorydeveloped by Marshall B. Rogenberg, conflict communication wassub-divided into criticism, coercion, and evasion, and cooperativecommunication was sub-divided into roundabout statement, request,understanding-acceptance, and fact-acceptance. And then discoursesin <Hello! Jadu> and <Cloud bread> were analyzed using the aboveconversation elements. As the results, <Cloud bread> was proven toportray nonviolent communication when compared with <Hello!Jadu>. Confirmation of fact, expression of the cause of emotion,presentation of alternative, praise and involvement, perception ofneed, asking, and request are proposed as the aspects of cooperativecommunication as well as nonviolent communication. This study,drawing the aspects of cooperative communication through nonviolentcommunication, may provide implications about desirable communication