관리통제시스템의 아키텍처에 관한 탐색적 고찰
An Exploratory Study on the Architecture of Management Control System
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초록
최근 MCS 개념의 확장과 더불어 MCS 패키지 모형과 그 효과성에 대한 관심이 높아지고있다. MCS 패키지 모형은 하나의 MCS가 독립적으로 적용되는 것이 아니라, 여러 가지 MCS 들이 동시에 적용되어 서로 관계하면서 작동하는 것을 말한다. 본 연구에서는 MCS 패키지의선행연구를 검토함으로써 MCS 패키지의 대상, 범위, 구조를 파악하고, MCS 패키지의 최적화에 크게 영향을 미치는 아키텍처의 구축 과정을 고찰함으로써 효과적인 MCS의 구축과 운영을 위해 관심을 가져야 할 연구과제를 도출하는 것을 목적으로 한다. 이를 위해 통합과 연동을 강조하는 사업시스템이론, 모듈방식이론, 플랫폼중심생태계이론의 세 가지 이론을 고찰함으로써 효과적인 MCS의 아키텍처 구축을 시도하였다. 사업시스템이론은 MCS 패키지의전체상의 설계원리와 사후적인 평가기준을 명시화하는데 활용하였고, 모듈방식이론은 MCS 패키지의 조합 방법과 인터페이스의 설계에 관한 사고의 정리에 이용되었고, 플랫폼중심생태계의 개념은 일련의 과정을 통해 나타나는 MCS 패키지의 모양을 가시적인 설계도(로드맵)로작성하여 공유하기 위해 활용되었다. 또한, MCS 패키지의 아키텍처를 구축하는 과정에서 고려해야 할 요인들과 그 관계를 중심으로 다음과 같은 연구과제들을 제안하였다. 첫째, MCS 패키지 설계단계에서의 효과와 관련된 것으로 MCS 패키지가 규모의 경제, 범위의 경제, 속도의 경제, 외부화의 경제 등에 미치는 영향에 관한 연구과제이다. 둘째, MCS 패키지의 사후적 평가와 관련된 것으로 MCS 패키지가 전략실행의 가속화, 효율성, 모방곤란성, 지속가능성등에 미치는 영향에 관한 연구과제이다. 셋째, MCS 패키지가 변화 및 혁신의 대응능력에 미치는 영향에 관한 연구과제이다. 넷째, MCS 패키지가 회사의 체계나 조직구조 권한의 체계에 미치는 영향에 관한 연구과제이다. 다섯째, MCS 패키지와 개별 MCS, 인터페이스 제도및 규칙 그리고 조직특성․문화의 유기적인 관계와 관련된 연구과제이다. 이러한 연구과제는향후 지속적으로 이론적으로나 실증적으로 연구되어야 할 것이다.
Abstract
In recent, there is the high interest on the effectiveness and model of the management control system as a package with an expansion of the concept of the management control system. MCS as a package is not an individual MCS but an operating system as an interrelation in the many MCSs. The study identify the object, scope, structure of the MCS as a package and the process of architecture building which is impact on the effectiveness of the MCS. This paper tried to build the effective MCS’s architecture based on the defining business system theory, modularity theory, platform centric ecosystem which are focused on the integration and linkage. This study identify several research problems. First, there is an issue on the effective influences as economy of scale, scope and speed in the stage of MCS package design. Second, there is a problem on the relationship among the MCS package and speed, efficiency, difficult in imitation, sustainability in the strategy implementation stage. Third, there is a research problem on the relationship between MCS package and the ability of change and innovation, Fourth, there is an issue on the relationship between MCS package and organizational system and authority system. Fifth, there is a research problem on the MCS package, individual MCS, interface rule and organizational characteristics culture.
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