경영전략변화에 대한 통제시스템의 선행효과
The Effects of Control Systems on Strategic Change
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전략문헌이나 선행연구를 보면 통제시스템은 경영전략의 실행을 지원할 수 있도록 설계되어야 한다. 전략과 통제에 대한 이러한 연구들은 전략의 실행을 강조하는 것이다. 그러나 실행된 모든 경영전략이 동일한 수명주기의 과정을 거치지는 않는다. 계획적으로 도입된 전략은 비현실적인 기대 혹은 경영환경에 대한 잘못된 판단 때문에 실행되지 않기도 하기 때문이다. 계획된 전략을 대신할 우발전략이 출현하게 되며, 그러한 경영전략의 변화에 영향을 미칠 수 있는 요소가 통제시스템이다. 본 연구의 목적은 통제시스템과 경영전략변화간의 관계를 살펴보는 것이다. 통제시스템이 경영전략변화를 유발하는 선행변수 역할을 할 것으로 기대한다. 본 연구에서는 다섯 개의 연구변수, 즉 불확실성, 분권화, 상호작용통제, 조직학습과 경영전략변화를 사용하고 있다. 또한 두 개의 통제변수를 사용하고 있는데, 기업규모와 소유구조이다. 자료는 설문조사를 통해 70개 기업에서 수집되었다. 연구결과 불확실성과 조직학습간에 분권화와 상호작용통제의 매개효과가 각각 부분적으로 존재하고 있었다. 또한 분권화와 상호작용통제, 경영전략변화간에 조직학습의 매개효과도 부분적으로 존재하고 있었다. 따라서 분권화와 상호작용통제, 조직학습이 경영전략변화에 영향을 미친다고 볼 수 있다. 이것은 새로운 경영전략의 구축 혹은 기존 전략의 변경 등에 통제시스템이 중요한 역할을 하고 있음을 의미한다.
Abstract
Normative theory and prior studies suggest that control systems should be designed to complement management's objectives and strategies. These researches on control system and strategy addresses strategy implementation. However, not all implemented strategies arise in the same way. Intended strategies may not always be realized due to unrealistic expectations or misjudgments of the environment. Realized strategies may develop from those intended strategies, or may emerge incrementally. A control system may effects on strategic change. The purpose of this study is to examine the relationship between control system and strategic change. In this study, the five research variables are used; uncertainty, decentralization, interactive control, organizational learning and strategic change. Also, the two control variables are used; size and corporate governance. Data were collected by a survey questionnaire from 70 organizations. The results of this study suggest that the mediation effects of decentralization and interactive control between uncertainty and double-loop learning was partly existed. Also, the mediation effect of double-loop learning between decentralization and interactive control and strategic change was partly existed. Therefore, decentralization, interactive control and organizational learning effect on strategic change. This result means that in business environment uncertainty, interactive control system is important for the establishment of new strategy or change of existing strategy.
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