호텔 종사원의 셀프리더십이 자기효능감과 직무성과에 미치는 영향에 관한 연구
A Study on the Effect of Hotel Employee's Self-leadership on Self-efficacy and Job Performance
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The purpose of this study is to investigate the effect of hotel employees' self-leadership on self-efficacy and job performance. This study was conducted on employees currently working in 4 or 5 star hotels in downtown Seoul, and 285 people were selected as a sample, excluding bad data. As a result of testing through linear regression, it was found that self-leadership had a positive (+) effect on self-efficacy and job performance, and self-efficacy had a positive (+) effect on job performance. Through this, theoretical and practical implications were derived that it is important for hotel companies to maximize the ability of employees to think and make decisions on their own, solve problems on their own, and perform them as much as possible. However, this study was conducted for 4 or 5 star hotels in downtown Seoul, and there is a limitation in the lack of diversity in the detailed factors of self-service, so additional research is needed.
Abstract
The purpose of this study is to investigate the effect of hotel employees' self-leadership on self-efficacy and job performance. This study was conducted on employees currently working in 4 or 5 star hotels in downtown Seoul, and 285 people were selected as a sample, excluding bad data. As a result of testing through linear regression, it was found that self-leadership had a positive (+) effect on self-efficacy and job performance, and self-efficacy had a positive (+) effect on job performance. Through this, theoretical and practical implications were derived that it is important for hotel companies to maximize the ability of employees to think and make decisions on their own, solve problems on their own, and perform them as much as possible. However, this study was conducted for 4 or 5 star hotels in downtown Seoul, and there is a limitation in the lack of diversity in the detailed factors of self-service, so additional research is needed.
참고문헌 (24)
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