채용결과에 따라 절차 공정성 및 상호작용 공정성이 자아존중감에 미치는 효과
The Effect of Procedural Justice and Interactional Justice on State-Dependent Self-Esteem as a Function of Selection Outcome
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초록
본 연구는 절차 공정성과 상호작용 공정성이 채용결과에 따라 개인의 자아존중감에 미치는 효과를 살펴보는 것이었다. 이를 위해 신입사원 선발 상황에서 모의 취업 시험 과제를 사용하여 절차 공정성 및 상호작용 공정성 정도를 실험적으로 조작하였다. 이 실험에서 2(절차 공정성: 공정/불공정) x 2(상호작용 공정성: 공정/불공정) x 2(채용결과: 선발/탈락) 요인의 실험참가자간 요인설계가 사용되었으며, 종속변인으로 수행에 대한 상태 의존적 자아존중감이 측정되었다. 연구 결과, 선발된 집단의 경우 절차 공정성이 높은 조건의 실험참가자들이 절차 공정성이 낮은 조건의 실험참가자들에 비해 수행 자아존중감이 높게 나타났으며, 탈락된 집단의 경우 절차 공정성이 낮은 조건의 실험참가자들이 공정한 절차 조건의 실험참가자들에 비해 수행 자아존중감이 높은 것으로 나타났다. 상호작용 공정성도 자아존중감에 대해 절차 공정성의 효과와 동일한 결과가 나타났다. 끝으로, 본 연구의 한계점과 조직 차원에서 자아존중감을 고양하기 위한 시사점이 논의되었다.
Abstract
This research examined the effect of procedural justice and interactional justice on individual self-esteem as a function of selection outcome. The justice factors and selection outcome were manipulated by means of employee selection tests in an experimental context. The experiment was conducted using 2 (procedural justice: just/unjust) x 2 (interactional justice: just/unjust) x 2 (selection outcome: pass/fail) between-participants design, and state-dependent self-esteem was measured as a dependent variable. The results suggest that the self-esteem for those who passed the selection tests was higher in the high justice condition than in the low justice condition, whereas the self-esteem for those who failed the selection tests was higher in the low justice condition than in the high justice condition. Finally, the limitations of this research and implications for enhancing self-esteem in an organization were discussed.
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