동적역량 관점의 군수조직 디지털 전환 효과: 협업을 통한 군수 민첩성 제고

Abstract

Grounded in dynamic capabilities, this study theorizes and empirically tests how digital transformation (DT) in military logistics organizations translates into logistics agility through collaboration. A survey of officers, non-commissioned officers, and civilian personnel in Army logistics support units was analyzed using structural equation modeling to evaluate the research model and hypotheses. Results indicate that the effect of digital technology adoption on logistics agility emerges only when collaboration is active. By contrast, digital human capability both promotes collaboration and directly enhances logistics agility, with collaboration exerting a partial mediating effect. These findings imply that DT outcomes derive not from technology adoption or possession alone but from collaborative mechanisms—relational coordination, information sharing, and joint decision-making—enabled by digital human capability. The study further demonstrates that the reconfiguring dimension of dynamic capabilities, operationalized as collaboration, plays a pivotal role in improving logistics agility, a core performance outcome in military logistics. From a theoretical standpoint, this research clarifies the relationships among digital technology adoption, digital human capability, and logistics agility through the mediating role of collaboration, thereby concretizing and empirically validating the linkage of sensing, seizing, and reconfiguring within the dynamic capabilities framework. From a practical perspective, the findings underscore the need to redesign digital transformation strategies in military logistics organizations from a technology-centered to a collaboration-centered approach, while emphasizing efforts to strengthen digital human capabilities such as data-driven decision-making, collaborative communication, and learning agility.