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중소기업에서의 학습지향성, 학습행동, 조직환경 및 학습성과의 인과관계

The Causal Relationship among Learning Orientation, Learning behaviors, Organizational Environment and Learning Outcomes in Small and Medium Enterprises

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주제분류교육학

초록

이 연구의 목적은 100PPM 인증 중소기업에서의 학습지향성, 학습행동, 조직환경 및 학습성과의 인과관계를 구명하는 데 있다. 연구목적의 달성을 위한 변인측정은 학습지향성, 학습행동, 조직환경, 학습성과 및 개인의 일반특성으로 구성된 질문지를 사용하였다. 연구참여에 동의한 143개 기업 중 종사자 5명 이상이 응답한 83개 기업의 자료가 분석에 활용되었다. 분석 결과, 중소기업의 조직 학습지향성은 조직구조와 환경불확실성에 의해 많은 영향을 받으며, 조직 학습지향성은 학습성과에 직접적인 영향을 미쳤다. 또한 조직수준 학습행동은 조직 학습지향성이 학습성과에 미치는 영향에 대해 부분매개 역할을 하였다. 조직 학습지향성은 집단 및 조직수준 학습행동에는 직접적인 영향을 미쳤으나, 개인수준 학습행동에는 개인 학습지향성을 매개로 한 간접적인 영향을 미쳤다. 마지막으로 개인수준 학습행동은 집단수준 학습행동을 매개로 조직수준 학습행동에 영향을 미쳤다.

Abstract

The purpose of this study was to identify the causal relationship among learning orientation, learning behaviors, organizational environment, and learning outcomes in 100PPM small and medium enterprise. A survey questionnaire was conducted to measure the variables of this study. The data from 83 firms out of 143 firms which agreed to research participation were analyzed for the research model. The results from this study was as follows. First, organizational learning orientation was influenced by organizational structure and environment uncertainty of SMEs. Second, organizational learning orientation has direct impact on overall learning outcomes in SMEs and organization-level learning behaviors had the mediation effect. Third, organizational learning orientation in SMEs has direct effect on group and organization-level learning behaviors and has indirect effect on individual-level learning behaviors with the mediation effect of individual learning orientation. Fourth, The group-level learning behaviors fully medicated the link between individual-level and organizational-level learning behaviors.

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