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심리적 자본이 직무만족 및 조직몰입에 미치는 영향과 내재적 직무동기의 매개효과

The Relationship among Psychological Capital, Job Satisfaction and Organizational Committment: the Mediating Effect of Intrinsic Job Motivation

최석봉|양필석
한국인적자원관리학회 (Korean Academy Of Human Resource Management)|2011.12|인적자원관리연구 (Journal of Human Resource Management Research)|제18권 제4호|pp. 149-172

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참고문헌

키워드

조직몰입직무만족job satisfactionmediation심리적 자본내재적 직무동기psychological capital매개작용intrinsic job motivationorganizational committment
주제분류경영학

초록

본 연구는 은행 및 증권회사에 근무하는 조직구성원을 대상으로 심리적 자본이 내재적 직무동기와 직무만족 및 조직몰입에 미치는 영향과 내재적 직무동기의 매개효과를 연구하였다. 이들의 영향관계를 분석하기 위해 구조방정식을 이용하여 검증하였다. 연구결과에 의하면, 심리적 자본은 내재적 직무동기에 정(+)의 영향을 미치는 것으로 나타났으며, 내재적 직무동기 역시 직무만족 및 조직몰입에 정(+)의 영향을 미치는 것으로 나타나, 내재적 직무동기가 매개역할을 수행한다는 가설이 입증되었다. 본 연구는 심리적 자본에 대한 이론을 보완하고 확장하였으며, 동시에 조직구성원들의 내재적 직무동기의 수준을 높이기 위한 새로운 모델을 제시하였다. 또한 실무적으로, 기업은 조직구성원의 직무만족 및 조직몰입의 수준을 제고하기 위해 개인의 잠재적인 역량과 강점을 개발하고 관리하여 우수한 인재를 양성해야 함을 시사한다. 이러한 연구결과를 바탕으로 시사점과 연구의 한계점 및 향후 연구방향이 논의되었다.

Abstract

This study examines the relationships among psychological capital, internal motivation, job satisfaction and organizational commitment based on survey data from employees of banks and securities companies. The main findings of the study are as follows: first, we found that psychological capital was positively associated with internal motivation while there was also a positive relationship between internal motivation and job satisfaction as well as organizational committment. Second, our empirical analysis also shows that internal motivation fully mediated both the relationship of psychological capital and job satisfaction, and the relationship psychological capital between organizational committment. Thus, the hypothesis on the mediating role of internal motivation was supported. This study contributes to our understanding of psychological capital and organizational behavior research by suggesting an alternative analytical model, highlighting the role of psychological capital and internal motivation. This study suggests that developing the potential capabilities of employees in a organization and effective human resource management system are required for better job satisfaction and organizational performance.

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