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구성원의 긍정심리자본과 직무열의 및 직무행동과의 관계에 관한 연구

A Study on Employees’ Positive Psychological Capital and Job Engagement and Job Behavior

이태희|오아라
한국전문경영인학회|2016.10|전문경영인연구 (Journal of CEO and Management Studies)|제19권 제3호|pp. 183-209

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참고문헌

키워드

조직시민행동직무열의Job engagement긍정심리자본Positive psychological capitalOrganizational citizenship behaviorProactive behavior적극적 행동

초록

본 연구에서는 직무요구-자원 모형을 바탕으로 직무열의를 유발하는 요인으로서 긍정심리자본을 살펴보았다. 직무담당자의 직무열의가 이들의 직무 및 성과관련의 행동으로서적극적 행동 및 조직시민행동에 미치는 영향에 대해 검증하는 동시에 직무열의의 선행요인인 긍정심리자본과 구성원의 행동 간의 관계에서 직무열의의 매개역할을 밝히고자하였다. 본 연구의 자료는 기업체의 팀장과 그 팀원을 쌍(dyad)으로 선정하여 324쌍을 수집하였으며, 분석결과는 다음과 같다. 직무열의의 선행요인인 긍정심리자본은 직무열의와정(+)의 관계를 가지는 것으로 나타났다. 즉 직무담당자가 보유한 개인자원으로서의긍정심리자본은 이들의 직무열의에 정(+)의 형태로 영향을 미친다는 것을 알 수 있다. 직무담당자의 직무열의는 직무 및 성과관련 행동인 적극적 행동 및 조직시민행동과정(+)의 관계를 가지는 것으로 나타났으며, 직무열의는 긍정심리자본과 적극적 행동 및조직시민행동 간의 관계를 부분 매개하였다. 본 연구는 조직구성원인 직무담당자 개인이보유한 자원이 이들의 직무열의에 미치는 영향력을 검증함으로써 구성원의 직무열의증대를 위한 개인자원 보유수준이 높은 인재를 확보 및 관리 방안이 무엇인지 이에 대한다양한 이론적, 실무적 시사점을 제공한다.

Abstract

In this study, I investigated the antecedent factor of job engagement, the effect of job engagement on proactive behavior and organizational citizenship behavior. Also we verified the mediating effect on the relationship between the antecedent factor and job behavior. The purpose of this study is to verify; (1) personal resource(positive psychological capital) are the antecedent factors of job engagement by identifying the factor that causes employees’ job engagement; (2) employees’ job engagement has an influence on their proactive behavior and organizational citizenship behavior; (3) employees’ job engagement a mediating effect on the relationship between the antecedents of job engagement and proactive behavior and organizational citizenship behavior. To achieve the purpose of this study, a employee and their supervisor paired(dyad) survey was performed for the empirical analysis, and the total of 648 surveys(324 Pairs) was used. The results were as follows; (1) personal resource(positive psychological capital) as the antecedent of job engagement were positively related to job engagement. ; (2) employees’ job engagement were shown to be positively correlated to their proactive behavior and organizational citizenship behavior.; (3) employees’ job engagement had the mediating effect between the antecedent factors and their proactive behavior and organizational citizenship behavior. That is employees’ job engagement was partially mediated the relationship between personal resource(positive psychological capital) and job behavior(proactive behavior and organizational citizenship behavior).

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