온라인 리뷰의 제목과 내용의 일치성이 리뷰 유용성에 미치는 영향

키워드

참고문헌 (59)

1. 이가은, "온라인 리뷰 콘텐츠와 언어 스타일이 리뷰 유용성에 미치는 영향", 지식경영연구, 23(2), pp.253~276 (2022), 한국지식경영학회
2. 이은주, "평점이 수렴되지 않는 리뷰의 제품들이 더 좋을 수도 있을까?: 제품 리뷰평점의 분산과 소비자의 조절초점 성향에 따른 소비자 태도 변화", 지식경영연구, 22(3), pp.273~293 (2021), 한국지식경영학회[DOI]
3. 이중원, "글로벌 호텔시장에서 온라인 리뷰유용성에 영향을 미치는 요인에 관한 다수준 분석", 경영학연구, 50(3), pp.585~609 (2021), 한국경영학회[DOI]
4. LI QINGLONG, "온라인 호텔 리뷰와 평점 불일치 문제 해결을 위한딥러닝 기반 개인화 추천 서비스 연구", Information Systems Review, 23(3), pp.51~75 (2021), 한국경영정보학회
5. 이흠철, "Multi-channel CNN 기반 온라인 리뷰 유용성 예측 모델 개발에 관한 연구", 지능정보연구, 28(2), pp.171~189 (2022), 한국지능정보시스템학회
6. 정희정, "Which is More Important in Useful Online Review? Heuristic-Systematic Model Perspective", 지식경영연구, 19(4), pp.3~19 (2018), 한국지식경영학회[DOI]
7. Aghakhani, N, "Online review consistency matters : An elaboration likelihood model perspective", Information Systems Frontiers, 23(5), pp.1287~1301 (2021)
8. Ahmad, S. N, "How do expressed emotions affect the helpfulness of a product review? Evidence from reviews using latent semantic analysis", International Journal of Electronic Commerce, 20(1), pp.76~111 (2015)
9. Baek, H, "Helpfulness of online consumer reviews : Readers' objectives and review cues", International Journal of Electronic Commerce, 17(2), pp.99~126 (2012)
10. Biswas, B, "A critical assessment of consumer reviews:A hybrid NLP-based methodology", Decision Support Systems, pp.113799~ (2022)
11. Bornstein, R. F, "Exposure and affect : Overview and meta-analysis of research, 1968–1987", Psychological Bulletin, 106(2), pp.265~289 (1989)
12. Bornstein, R. F, "Stimulus recognition and the mere exposure effect", Journal of Personality and Social Psychology, 63(4), pp.545~552 (1992)
13. Cao, Q, "Exploring determinants of voting for the"helpfulness"of online user reviews : A text mining approach", Decision Support Systems, 50(2), pp.511~521 (2011)
14. Choi, H. S, "An empirical investigation of online review helpfulness : A big data perspective", Decision Support Systems, 139, pp.113403~ (2020)
15. Chua, A. Y, "Analyzing review efficacy on Amazon", com : Does the rich grow richer? Computers in Human Behavior, 75, pp.501~509 (2017)
16. Dor, D, "On newspaper headlines as relevance optimizers", Journal of Pragmatics, 35(5), pp.695~721 (2003)
17. Filieri, R, "What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM", Journal of Business Research, 68(6), pp.1261~1270 (2015)
18. Han, M. M, "How does mobile device usage influence review helpfulness through consumer evaluation? Evidence from TripAdvisor", Decision Support Systems, 153, pp.113682~ (2022)
19. Heng, Y, "Exploring hidden factors behind online food shopping from Amazon reviews : A topic mining approach", Journal of Retailing and Consumer Services, 42, pp.161~168 (2018)
20. Hlee, S, "The moderating effect of restaurant type on hedonic versus utilitarian review evaluations", International Journal of Hospitality Management, 77, pp.195~206 (2019)
21. Hu, N, "Do online reviews affect product sales? The role of reviewer characteristics and temporal effects", Information Technology and Management, 9(3), pp.201~214 (2008)
22. Huang, A. H, "A study of factors that contribute to online review helpfulness", Computers in Human Behavior, 48, pp.17~27 (2015)
23. Lee, M, "Roles of negative emotions in customers' perceived helpfulness of hotel reviews on a user-generated review website : A text mining approach", International Journal of Contemporary Hospitality Management, 29(2), pp.762~783 (2017)
24. Lee, S, "The determinants of helpfulness of online reviews", Behaviour & Information Technology, 35(10), pp.853~863 (2016)
25. Lee, S, "Does the dispersion of online review ratings affect review helpfulness?", Computers in Human Behavior, 117, pp.106670~ (2021)
26. Li, C, "Let photos speak: The effect of user-generated visual content on hotel review helpfulness", Journal of Hospitality & Tourism Research (2021)[DOI]
27. Li, L, "Unveiling the cloak of deviance : Linguistic cues for psychological processes in fake online reviews", International Journal of Hospitality Management, 87, pp.102468~ (2020)
28. Li, S. T, "Do reviewers' words affect predicting their helpfulness ratings? Locating helpful reviewers by linguistics styles", Information & Management, 56(1), pp.28~38 (2019)
29. Li, Y, "Is a picture worth a thousand words? An empirical study of image content and social media engagement", Journal of Marketing Research, 57(1), pp.1~19 (2020)
30. Lin, T. M, "The effects of visual information in eWOM communication", Journal of Research in Interactive Marketing, 6(1), pp.7~26 (2012)
31. Ma, X, "Impact of prior reviews on the subsequent review process in reputation systems", Journal of Management Information Systems, 30(3), pp.279~310 (2013)
32. Ma, Y, "Effects of user-provided photos on hotel review helpfulness : An analytical approach with deep leaning", International Journal of Hospitality Management, 71, pp.120~131 (2018)
33. McGinnies, E, "Better liked than right : Trustworthiness and expertise as factors in credibility", Personality and Social Psychology Bulletin, 6(3), pp.467~472 (1980)
34. Mitra, S, "Helpfulness of online consumer reviews : A multi-perspective approach", Information Processing & Management, 58(3), pp.102538~ (2021)
35. Mohammad, A. S, "Paraphrase identification and semantic text similarity analysis in Arabic news tweets using lexical, syntactic, and semantic features", Information Processing & Management, 53(3), pp.640~652 (2017)
36. Montoya, R. M, "A re-examination of the mere exposure effect : The influence of repeated exposure on recognition, familiarity, and liking", Psychological Bulletin, 143(5), pp.459~498 (2017)
37. Mudambi, S. M, "What makes a helpful online review? A study of customer reviews on Amazon.Com", MIS Quarterly, 34(1), pp.185~200 (2010)
38. Nisbett, R. E, "Human inference:Strategies and shortcomings of social judgment" (1980), Prentice-Hall
39. Pan, Y, "Born unequal : A study of the helpfulness of user-generated product reviews", Journal of Retailing, 87(4), pp.598~612 (2011)
40. Park, D. H, "eWOM overload and its effect on consumer behavioral intention depending on consumer involvement", Electronic Commerce Research and Applications, 7(4), pp.386~398 (2008)
41. Park, D. H, "The effect of on-line consumer reviews on consumer purchasing intention : The moderating role of involvement", International Journal of Electronic Commerce, 11(4), pp.125~148 (2014)
42. Petty, R. E, "Media effects: Advances in theory and research", pp.125~164 (2009), Psychology Press
43. Ren, G, "Examining the relationship between specific negative emotions and the perceived helpfulness of online reviews", Information Processing & Management, 56(4), pp.1425~1438 (2019)
44. Sabate, F, "Factors influencing popularity of branded content in Facebook fan pages", European Management Journal, 32(6), pp.1001~1011 (2014)
45. Salehan, M, "Predicting the performance of online consumer reviews : A sentiment mining approach to big data analytics", Decision Support Systems, 81, pp.30~40 (2016)
46. Schuckert, M, "Hospitality and tourism online reviews : Recent trends and future directions", Journal of Travel & Tourism Marketing, 32(5), pp.608~621 (2015)
47. Susan, M. M, "What makes a helpful online review? A study of customer reviews on Amazon. com", MIS Quarterly, 34(1), pp.185~200 (2010)
48. Treisman, A. M, "Strategies and models of selective attention", Psychological Review, 76(3), pp.282~299 (1969)
49. Wan, Y, "The Matthew effect in social commerce", Electronic Markets, 25(4), pp.313~324 (2015)
50. Wang, Y, "What makes a helpful online review? A meta-analysis of review characteristics", Electronic Commerce Research, 19(2), pp.257~284 (2019)
51. Xu, D, "Emotions for attention in online consumer reviews : The moderated mediating role of review helpfulness", Industrial Management & Data Systems, 122(3), pp.729~751 (2022)
52. Yahav, I, "Comments mining with TF-IDF : The inherent bias and its removal", IEEE Transactions on Knowledge and Data Engineering, 31(3), pp.437~450 (2018)
53. Yang, S, "Does the review deserve more helpfulness when its title resembles the content? Locating helpful reviews by text mining", Information Processing & Management, 57(2), pp.102179~ (2020)
54. Yang, S, "Do topic consistency and linguistic style similarity affect online review helpfulness? An elaboration likelihood model perspective", Information Processing & Management, 58(3), pp.102521~ (2021)
55. Yang, S, "Understanding online review helpfulness in omnichannel retailing", Industrial Management & Data Systems, 119(8), pp.1565~1580 (2019)
56. 야오즈옌, "리뷰어의 속성이 온라인 리뷰 유용성에 미치는 영향에 관한 연구", 정보시스템연구, 29(2), pp.173~195 (2020), 한국정보시스템학회
57. Zhou, S, "The order effect on online review helpfulness : A social influence perspective", Decision Support Systems, 93, pp.77~87 (2017)
58. Zhou, Y, "Roles of review numerical and textual characteristics on review helpfulness across three different types of reviews", IEEE Access, 7, pp.27769~27780 (2019)
59. Zhu, F, "Impact of online consumer reviews on sales : The moderating role of product and consumer characteristics", Journal of Marketing, 74(2), pp.133~148 (2010)

관련 논문AI추천