다직종 암환자 교육·상담에 대한 설문 개발과 환자 만족도 조사
The Development of Multidisciplinary Cancer Patient Education·Counseling Questionnaire and Satisfaction Survey
2
조회
0
다운로드
3
인용
0
참고문헌
키워드
초록
Background: Presently, a multidisciplinary team of doctors, pharmacists, nurses, and dietitians provides patient education to impartinformation on chemotherapy. However, studies on multidisciplinary education satisfaction are inadequate. In this study, we aimedto contribute to the improvement of quality of multidisciplinary education counseling for patients with cancer by developing asatisfaction questionnaire and analyzing the satisfaction survey. Methods: A questionnaire was developed by an expert group, andthe responses were recorded using the 5-point Likert scale. After conducting a pre-test, factor analysis was performed to evaluatevalidity. The reliability of the questionnaire was measured by Cronbach’s alpha coefficient. A satisfaction survey was conducted byself-administration method. Results: Based on the results of factor analysis, factors can be divided into two parts: “overalleducation” and “each team member’s education” (total 14 questions). The construct validity and reliability of the questionnaire aresufficiently high. Fifty-one patients took the survey between January 2, 2018 and January 20, 2018. Twenty-six (51%) patientsresponded that they were “very satisfied” and 22 (43.1%) patients responded that they were “satisfied”. Conclusion: By developinga questionnaire on multidisciplinary education counseling for patients with cancer, it is possible to perform evaluation and researchof cancer patient education. This study will contribute to the management and improvement of quality of multidisciplinary education.
Abstract
Background: Presently, a multidisciplinary team of doctors, pharmacists, nurses, and dietitians provides patient education to impartinformation on chemotherapy. However, studies on multidisciplinary education satisfaction are inadequate. In this study, we aimedto contribute to the improvement of quality of multidisciplinary education counseling for patients with cancer by developing asatisfaction questionnaire and analyzing the satisfaction survey. Methods: A questionnaire was developed by an expert group, andthe responses were recorded using the 5-point Likert scale. After conducting a pre-test, factor analysis was performed to evaluatevalidity. The reliability of the questionnaire was measured by Cronbach’s alpha coefficient. A satisfaction survey was conducted byself-administration method. Results: Based on the results of factor analysis, factors can be divided into two parts: “overalleducation” and “each team member’s education” (total 14 questions). The construct validity and reliability of the questionnaire aresufficiently high. Fifty-one patients took the survey between January 2, 2018 and January 20, 2018. Twenty-six (51%) patientsresponded that they were “very satisfied” and 22 (43.1%) patients responded that they were “satisfied”. Conclusion: By developinga questionnaire on multidisciplinary education counseling for patients with cancer, it is possible to perform evaluation and researchof cancer patient education. This study will contribute to the management and improvement of quality of multidisciplinary education.
참고문헌 (19)
- "Korean Statistical Information Service"[URL]
- 홍수연, "국내 암센터 실태조사", Asian Oncology Nursing, 16(4), pp.261~269 (2016), 대한종양간호학회
- 신문희, "입원한 암환자에 대한 약사의 복약지도 서비스 평가", 한국임상약학회지, 12(2), pp.76~84 (2002), 한국임상약학회
- 차현경, "외래 항암주사병동 복약상담 현황 및 만족도 조사를 통한 복약상담 개선 방안", 병원약사회지, 29(2), pp.139~148 (2012), 한국병원약사회[DOI]
- McKee M, "Impact of clinical pharmacy services on patients in an outpatient chemotherapy academic clinic", J Oncol Pharm Pract, 17(4), pp.387~394 (2011)[DOI]
- Mia A, "The importance of pharmacist providing patient education in oncology", Journal of Pharmacy Practice, 28(1), pp.26~30 (2015)[DOI]
- Ummavathy P, "Outcome of chemotherapy counseling by pharmacists on psychological effects and self esteem among oncology patients in a Government Hospital in Malaysia", Med J Malaysia, 70(3), pp.131~141 (2015)
- Frost MH, "A multidisciplinary healthcare delivery model for women with breast cancer: patient satisfaction and physical and psychosocial adjustment", Oncol Nurs Forum, 26(10), pp.1673~1680 (1999)
- Sitzia J, "Development and evaluation of a questionnaire to assess patient satisfaction with chemotherapy nursing care comparison", Eur J Oncol Nurs, 3(3), pp.126~140 (1999)[DOI]
- "Ministry of Health and Welfare Notice No. 2015-196"[URL]
- Russell GK, "A multicentre randomised controlled trial of reciprocal lung cancer peer review and supported quality improvement: results from the improving lung cancer outcomes pro", Br J Cancer, 110, pp.1936~1942 (2014)[DOI]
- Iversen HH, "The Cancer Patient Experiences Questionnaire (CPEQ): reliability and construct validity following a national survey to assess hospital cancer care from the patient perspective", BMJ Open, 2, pp.e001437~ (2012)[DOI]
- "2014 National Cancer Patient Experience Survey"[URL]
- Um SH, "Assessment of Health-related Quality of Life in Patients with Chronic Liver Disease", Korean J Hepatol, 13(1), pp.5~8 (2007)
- Koh SB, "Reliability and Validity on Measurement Instrument for Health Status Assessment in Occupational Workers", Korean J Prev Med, 30(2), pp.251~266 (1997)
- Moon IO, "The Difference in Medical and Nursing Service Satisfaction between Internal and External customers"
- , Journal of Korean Academy of Nursing Administration, 8(1), pp.151~167 (2002)
- Yang SW, "A comparison of patients' and pharmacists' satisfaction with medication counseling provided by community pharmacies: a cross-sectional survey", BMC Health Services Research, 16, pp.131~ (2016)[DOI]
- Lee SI, "Measurement of Ambulatory Patients' Satisfaction and Its Influencing Factors in a Tertiary Hospital", Korean J Prev Med, 27(2), pp.366~376 (1994)