외식기업 리더의 정치적 기술과 직무만족간의 관계에서 LMX와 TMX의 매개효과연구
A study on the Mediating Effect of LMX and TMX on the Relation of the Political Skill of a Food Service Industry Leader and Job Satisfaction
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The purpose of this study is to find out if the political skill of a food service industry leader and the mediating effect of LMX(Leader-Member Exchange) & TMX(Team-Member Exchange) have a meaningful effect on the job satisfaction of members, and to provide a basic data of the human resources management plan for the food service industry. To achieve the purpose of this study, literature study and empirical study were progressed in parallel. The total of 4 hypotheses were set-up, and investigation on them revealed that:First, the political skill of the leader was shown to have a positive effect on LMX and TMX of the organization, and second, the political skill of the leader was shown to have a positive effect on the job satisfaction of members. Finally, investigating if LMX and TMX play a meaningful mediating role on the relation of the political skill of the leader and job satisfaction of members showed a partial mediating effect. This result indicates that the relation between the leader and members in the food service industry that is highly human-dependent is escaping from the past vertical relation to develop to a mutually dependent relation, and in particular the leader's role to support members is being strengthened.
Abstract
The purpose of this study is to find out if the political skill of a food service industry leader and the mediating effect of LMX(Leader-Member Exchange) & TMX(Team-Member Exchange) have a meaningful effect on the job satisfaction of members, and to provide a basic data of the human resources management plan for the food service industry. To achieve the purpose of this study, literature study and empirical study were progressed in parallel. The total of 4 hypotheses were set-up, and investigation on them revealed that:First, the political skill of the leader was shown to have a positive effect on LMX and TMX of the organization, and second, the political skill of the leader was shown to have a positive effect on the job satisfaction of members. Finally, investigating if LMX and TMX play a meaningful mediating role on the relation of the political skill of the leader and job satisfaction of members showed a partial mediating effect. This result indicates that the relation between the leader and members in the food service industry that is highly human-dependent is escaping from the past vertical relation to develop to a mutually dependent relation, and in particular the leader's role to support members is being strengthened.
참고문헌 (40)
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