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호텔종사원의 조직정치지각이 조직시민행동에 미치는 영향 -개인조직적합성의 조절효과-

The Impact of Hotel Employee's Perceptions of Organizational Politics on Organizational Citizenship Behavior - The Moderating Effect of the Person-Organization Fit-

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키워드

주제분류관광학

초록

The purpose of this study is to investigate influences between perception of organizational politics and organizational citizenship behavior in hotel employees. Through the study, it gives the perception on organizational politics of service staff and implications to hotel executives and managers management. And to prove a variable which plays a role of adjustment between perception of organizational politics and organizational citizenship behavior, adjustment effect was tested using individual organizational fitness.

Abstract

The purpose of this study is to investigate influences between perception of organizational politics and organizational citizenship behavior in hotel employees. Through the study, it gives the perception on organizational politics of service staff and implications to hotel executives and managers management. And to prove a variable which plays a role of adjustment between perception of organizational politics and organizational citizenship behavior, adjustment effect was tested using individual organizational fitness.

참고문헌 (27)

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  2. 양유진, "호텔 직원의 개인-환경 적합성이 선제적 행동에 미치는 영향 : 조직후원인식의 매개효과를 중심으로", 석사, 호텔관광경영학, pp.2009
  3. 이규만, "조직정치지각과 직무태도간의 관계: 상사에 대한 신뢰의 조절효과", 산학경영연구, 18(2), pp.61~78 (2005)
  4. 이순구, "호텔 조직의 리더십이 서비스 지향성과 심리적 계약에 따라 조직시민행동에 미치는 영향", 박사, 호텔관광학, pp.2008
  5. 장철희, "개인-조직 적합성과 개인-직무 적합성의 효과성에 관한 연구", 석사, 경영학, pp.2010
  6. 제민지, "조리사의 개인-조직 적합성과 개인-직무 적합성이 직업 몰입, 조직 몰입, 이직 의도에 미치는 영향", 한국조리학회지, 16(5), pp.50~63 (2010), 한국조리학회
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  19. Katz, D., "Motivational basis of organizational behavior", Behavioral Science, 9, pp.131~146 (1964)
  20. Kristof, A. L., "Person-organization Fit: An integrative Review of Its Conceptualizations, Measurement and Implications", Personnel Psychology, 49(1), pp.1~49 (1996)
  21. Podsakoff, P, M., "Impact of Organizational Citizenship Behavior on Organizational Performance", Human Performance, 10(2), pp.133~152 (1997)
  22. Podsakoff, P, M., "Organizational citizenship behaviors and the quantity and quality of work group performance", Journal of Applied Psychology, 32, pp.262~270 (1997)
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  27. Kristof-Brown, "Consequences of individuals' Fit at work; A Meta-analysis of person-job, person-Organization, Person-Group, and Person-Supervisor Fit", 58(2), pp.281~342 (2005)

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