특급호텔 종사원의 변혁적 리더십이 협력행동과 혁신행동에 미치는 영향 - LMX 매개효과를 중심으로 -
A Study on the Effects of Transformational leadership of Employee in Five-Star Hotel on the Helping Behavior and Innovative Behavior
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This study examined into effects of transformational leadership of employees in five-star hotels on their helping behavior and innovative behavior by the media of Leader-Member Exchange (LMX), through which to clarify the effective leadership that can improve their helping behavior and innovative behavior and to look into implications for efficient human resources management in operating hotels. To do this, I have looked into the transformational leadership, LMX, helping behavior, and innovative behavior, from which discussion and implications are as follows. It is shown that, First, lower-dimension factors in transformational leadership, charisma and individual considerations have statistically significant positive(+) impacts on LMX, while intellectual stimulus doesn't have significant impacts on it; Second, LMX have statistically significant positive(+) impacts on helping behavior. Third, LMX have statistically significant positive(+) impacts on innovative behavior. Forth, lower- dimension factors in transformational leadership, individual considerations have significant impacts on helping behavior, which is found by additional analysis to verify themediation effects of LMX. And Charisma and individual considerations statistically significant indirect impacts on innovative behavior.
Abstract
This study examined into effects of transformational leadership of employees in five-star hotels on their helping behavior and innovative behavior by the media of Leader-Member Exchange (LMX), through which to clarify the effective leadership that can improve their helping behavior and innovative behavior and to look into implications for efficient human resources management in operating hotels. To do this, I have looked into the transformational leadership, LMX, helping behavior, and innovative behavior, from which discussion and implications are as follows. It is shown that, First, lower-dimension factors in transformational leadership, charisma and individual considerations have statistically significant positive(+) impacts on LMX, while intellectual stimulus doesn't have significant impacts on it; Second, LMX have statistically significant positive(+) impacts on helping behavior. Third, LMX have statistically significant positive(+) impacts on innovative behavior. Forth, lower- dimension factors in transformational leadership, individual considerations have significant impacts on helping behavior, which is found by additional analysis to verify themediation effects of LMX. And Charisma and individual considerations statistically significant indirect impacts on innovative behavior.
참고문헌 (31)
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