인공지능 기술(AI)의 도입에 따른 관광산업 직무대체수준 및 영향에 관한 탐색적 연구 - 대학생을 중심으로 -
A Exploratory Study on the Recognition for Job Replacement Level and Influences of Artificial Intelligence Technology - Focus on University Students -
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As the age of the fourth industrial revolution comes, automation technologies such as machine learning and artificial intelligence are affecting the profession of the tourism industry. Within the next 10 years, artificial intelligence technology is increasingly applied to various fields of the tourism industry. The more specific purpose of this study was to analyze the recognition of university students for job replacement level and influences of artificial intelligence. Data collection was carried on Oct, 2016 for 125 university students. As for the results of analysis, the possibility of substituting the artificial intelligence technology by occupation of tourism industry shows that tourist interpretation guides(61.8%) is the highest and casino dealers(53.2%), golf course caddies(53.2%) are also high. It also shows that the development of artificial intelligence technology is expected to be influential throughout the tourism sector in the near future, it is inevitable that a collaborative network both academia and industry sector should be established. especially, it is said that they should train artificial intelligence and big data experts in tourism field. Several academic and practical implications are suggested.
Abstract
As the age of the fourth industrial revolution comes, automation technologies such as machine learning and artificial intelligence are affecting the profession of the tourism industry. Within the next 10 years, artificial intelligence technology is increasingly applied to various fields of the tourism industry. The more specific purpose of this study was to analyze the recognition of university students for job replacement level and influences of artificial intelligence. Data collection was carried on Oct, 2016 for 125 university students. As for the results of analysis, the possibility of substituting the artificial intelligence technology by occupation of tourism industry shows that tourist interpretation guides(61.8%) is the highest and casino dealers(53.2%), golf course caddies(53.2%) are also high. It also shows that the development of artificial intelligence technology is expected to be influential throughout the tourism sector in the near future, it is inevitable that a collaborative network both academia and industry sector should be established. especially, it is said that they should train artificial intelligence and big data experts in tourism field. Several academic and practical implications are suggested.
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