공공후견인의 직무 분석과 그 시사점

Abstract

The new adult guardianship system in Korea came into force as from 1st July 2013. Since then, many problems surrounding the legal status of guardians and quality of guardianship services have surfaced. This study describes the background, contents of guardianship services, and the satisfaction of public guardians who have been financially supported by government and local authorities. Thereby, this study aims finding the problems arising from public guardianship services and ways to improve those services. The research method of this study is based on a survey of public guardian providing actual services. For that purpose, this study conducted a survey from January 19, 2016 to February 29, 2016, whose final respondents of questionnaires were 152. The main results of the survey are as follows: Services of public guardians were asset management related services (35%), personal and welfare related services (65%). Personal satisfaction of public guardian about their service providing activities was higher by 3.08 points in 4 points. Satisfaction about their work process was 2.56 points, lower than the former. Satisfaction about organizations that engage in providing public guardianship services was an average of 2.5 points. Efforts of guardian attempting to communicate is related to listening to the story of the ward and discussing with the family(86%). The biggest problem, which public guardians felt during their providing guardianship services, is the lack of awareness of the general public on the needs of guardianship services(31.7%), difficulties of communication(29.0%), low guardian activity costs(25.3%). Political and practical implications are as follows: First, public guardianship services should be expanded in order to facilitate the delivery of public assistance and social services for the poor with mental and intellectual disabilities. Second, the awareness of the public on the rights of mentally and intellectually disabled persons to self-determination should be raised. Third, to efficiently provide public guardianship services, guardianship cooperation should be located at the center of the said services.