영업소 통합을 통한 효율적 택배 네트워크 설계
Effective Network Design for Integration of Service Centers in Express Courier Services
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초록
최근 인터넷쇼핑몰, 통신판매, TV 홈쇼핑 시장의 급성장으로 택배서비스에 대한 수요가 급증하고 있다. 그러나, 시장 규모 확대와 비례하여 너무나 많은 택배업체의 난립으로 인해 택배업체들의 경쟁은 너무나 치열하다. 본 연구에서는 이와 같이 과열된 택배시장에서 치열한 경쟁을 이겨내는 방안으로 택배업체 간의 영업소 통합을 통한 택배 네트워크 설계 모형을 제안한다. 이를 위해 정수계획법 모형을 제시하고 퍼지집합론에 기초한 해법 절차를 제시한다. 또한, 예제 문제를 통해 제안된 모형과 해법의 실용성 및 효율성을 평가한다.
Abstract
Recently, the demand for the direct shipment of purchased goods by express couriers has increased as the result of an explosive growth in e-tailing, telemarketing, and TV home-shopping industries. However, since too many express courier companies have been emerging over the last several years, competitiveness for market share is very severe among them. This study suggest a network design model for integration of service centers in order to overcome the circumstances in hot express courier service market. We propose an integer programming model and a solution procedure based on a fuzzy set theory. To demonstrate practicality and efficiency of the proposed model and solution procedure, a numerical example is derived and tested.
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