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삼자물류성과에 영향을 주는 계약 특성과 파트너십의 매개효과에 관한 연구

Contract Attributes and the Mediation Effect of Partnership on 3PL Performance

문성암|김태현|김원소
한국로지스틱스학회 (Korea Logistics Society)|2008.12|로지스틱스연구 (Korean Journal of Logistics)|제16권 제2호|pp. 5-26|DOI 10.15735/kls.2008.16.2.001

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키워드

구체성계약파트너십flexibility유연성concretenesspartnershipcontract3PL삼자물류
주제분류경영학

초록

본 연구는 삼자물류 서비스를 활용하는 경우, 화주 기업의 물류성과에 대한 계약 속성의 영향과 그 과정에서의 파트너십 역할을 규명하는 것을 목적으로 한다. 계약의 속성은 계약의 구체성과 계약의 유연성으로 구분하였고, 파트너십 속성으로는 신뢰와 의사소통의 질을 사용하였다. 연구모형에서 계약의 구체성과 계약의 유연성은 모두 화주 기업의 물류성과에 영향을 미치며, 이는 파트너십에 의하여 매개되는 것으로 가설화 하였다. 설문 조사는 제조 및 유통업에 속하는 화주 기업을 중심으로 이루어졌으며, 구조모형을 이용하여 가설을 검정하였다. 연구결과 계약의 유연성은 파트너십을 매개로 하여 화주 기업의 물류성과에 영향을 미치는 것으로 나타났지만, 계약의 구체성은 화주 기업의 물류성과에 영향을 미치지 못하는 것으로 나타났다.

Abstract

The purpose of this research is to prove the importance of contract attributes in improving 3PL shippers' logistics performance and the role of partnership in the process. Contract attributes were classified into contract concreteness and contract flexibility, and trust and communication were used as partnership attributes. In the research model, contract concreteness and contract flexibility were hypothesized to affect shippers' logistics performance with the mediation of partnership. Survey was conducted by shippers in manufacturers or retailers, and structural modelling was employed to test hypothesis. Research conclusion supported that contract flexibility affects the logistics performance with the mediation of partnership, but contract concreteness does not.

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