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Strategic Logistics Outsourcing in Humanitarian Supply Chain: A Fuzzy AHP Approach

장현미|노세연
한국로지스틱스학회 (Korea Logistics Society)|2018.12|로지스틱스연구 (Korean Journal of Logistics)|제26권 제4호|pp. 103-113|DOI 10.15735/kls.2018.26.4.007

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키워드

OutsourcingAnalytical hierarchy processHumanitarian logisticsHumanitarian supply chainThird-party logistics
주제분류경영학

초록

This research paper investigates an under-researched topic, logistics outsourcing decision issue in the humanitarian supply chain outsourcing environment. Specifically, this research aims to identify the important factors for selecting third-party logistics(3PL) service providers in a humanitarian supply chain. This is based on literature review and interviews from logistics managers in a humanitarian sector which was evaluated with a multiple-criteria decision-making(MCDM) method called the analytical hierarchy process(AHP) under fuzzy environment. Through the use of the AHP, the relative importance of individual criteria was determined. Fuzzy-theory application of the linguistic values handles the vagueness and subjectivity of decisions. The findings of this research offer managerial insight and implication related to the use of a 3PL in the humanitarian supply chain environment to identify the possible optimal providers using a robust MCDM framework.

Abstract

This research paper investigates an under-researched topic, logistics outsourcing decision issue in the humanitarian supply chain outsourcing environment. Specifically, this research aims to identify the important factors for selecting third-party logistics(3PL) service providers in a humanitarian supply chain. This is based on literature review and interviews from logistics managers in a humanitarian sector which was evaluated with a multiple-criteria decision-making(MCDM) method called the analytical hierarchy process(AHP) under fuzzy environment. Through the use of the AHP, the relative importance of individual criteria was determined. Fuzzy-theory application of the linguistic values handles the vagueness and subjectivity of decisions. The findings of this research offer managerial insight and implication related to the use of a 3PL in the humanitarian supply chain environment to identify the possible optimal providers using a robust MCDM framework.

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